Service Beyond

Outsourcing, Nearshoring and Reshoring

Call Center Partner

in the Philippines
in Colombia
in the United States

One that does more than just answer calls.

We deliver

We deliver

Agility (We adapt fast and scale seamlessly)
Performance (We drive operational excellence)
Expertise (We train, build, and optimize KPIs)

CHOOSE your super STAFF

Hotline Support

Type
Tier 1 Tier 2 Tier 3
Abilities
Call handling, issue resolution, escalation management, CRM updates, customer follow-ups, service feedback collection

Patient Care Coordinator

Type
Tier 1 Tier 2 Tier 3
Abilities
Appointment scheduling, medical record management, patient communication, insurance verification, care plan coordination, follow-up support

Dispatch Support

Type
Tier 1 Tier 2 Tier 3
Abilities
Route optimization, driver coordination, real-time tracking, delivery scheduling, customer updates, issue troubleshooting

Recruitment Assistant

Type
Tier 1 Tier 2 Tier 3
Abilities
Candidate sourcing, resume screening, interview scheduling, applicant tracking system (ATS) management, onboarding support, employer branding

Content Moderator

Type
Tier 1 Tier 2 Tier 3
Abilities
Content review, policy enforcement, user feedback analysis, community guidelines monitoring, escalation handling, reporting

Virtual Assistant

Type
Tier 1 Tier 2 Tier 3
Abilities
Calendar management, email handling, travel arrangements, data entry, research, task prioritization

General Accountant

Type
Tier 1 Tier 2 Tier 3
Abilities
Financial reporting, budget management, tax preparation, ledger maintenance, compliance auditing, expense tracking

Accounts Payable/Receivable Specialist

Type
Tier 1 Tier 2 Tier 3
Abilities
Invoice processing, payment reconciliation, vendor management, aging report analysis, cash flow monitoring, dispute resolution

Tailored Outsourcing for
Your Industry’s Unique Needs

Your business does not fit a one-size-fits-all model—neither should your outsourcing solution. SuperStaff specializes in providing highly skilled,
industry-trained agents who understand the complexities of your field.

Healthcare

Healthcare

HIPAA-compliant support for
patient care, insurance
verification, and medical
billing.

Logistics

Logistics

24/7 tracking, freight
coordination, and customer
support to keep supply
chains moving.

E-commerce

E-commerce

Scalable solutions for order
management, customer
service, and live chat sales.

Distribution

Distribution

Inventory monitoring,
B2B customer support,
and procurement assistance.

Legal

Legal

Case intake, document
processing, and client
communication—back-office
support that lets you focus
on winning cases.

Healthcare

Healthcare

HIPAA-compliant support for
patient care, insurance
verification, and medical
billing.

Logistics

Logistics

24/7 tracking, freight
coordination, and customer
support to keep supply
chains moving.

E-commerce

E-commerce

Scalable solutions for order
management, customer
service, and live chat sales.

Distribution

Distribution

Inventory monitoring,
B2B customer support,
and procurement assistance.

Legal

Legal

Case intake, document
processing, and client
communication—back-office
support that lets you focus
on winning cases.

Why SuperStaff

With over a decade of expertise in onshore, offshore and reshore outsourcing, we go beyond cost savings.
Our tailored solutions elevate your brand, drive measurable results, and position you for long-term success.

Always On,
Always Ready
Global Reach,
Local Expertise
Experience, Trusted
Leadership
Scale, Grow
without Pains
Key Factors Contributing to the Healthcare Worker Shortage in 2025
PhilippinesColombiaUnited States

Nearshore Outsourcing

Your development team is located in a neighboring country.

Offshore Outsourcing

You work with a team from another country with a different timezone.

Onshore Outsourcing

Your team operates within the same country

Powered by SuperStaff

Check Our Workspaces

Outsourcing isn’t just a service! It’s an experience. Build your dream team in a country where talent thrives, culture inspires, and success takes flight.

SuperStaff’s Hall of Wins:
Where “Super” Meets Success!

With over a decade of expertise in onshore and offshore outsourcing, we go
beyond cost savings. Our tailored solutions elevate your brand, drive measurable results, and position you for
long-term success.

Award-winning cybersecurity and trusted solutions that protect what matters most.
Trusted leader in the Philippine BPO industry.
Providing top-notch service every step of the way!
Delivering world-class services from economic zones.
Committed to safeguarding data privacy and security for every client.
Excellence in the making—Comparably-worthy service at every turn!
Delivering global impact through exceptional outsourcing services.
Striving for global standards in quality and efficiency.
Award-winning cybersecurity and trusted solutions that protect what matters most.
Trusted leader in the Philippine BPO industry.
Providing top-notch service every step of the way!
Delivering world-class services from economic zones.
Committed to safeguarding data privacy and security for every client.
Excellence in the making—Comparably-worthy service at every turn!
Delivering global impact through exceptional outsourcing services.
Striving for global standards in quality and efficiency.
Award-winning cybersecurity and trusted solutions that protect what matters most.
Trusted leader in the Philippine BPO industry.
Providing top-notch service every step of the way!
Delivering world-class services from economic zones.
Committed to safeguarding data privacy and security for every client.
Excellence in the making—Comparably-worthy service at every turn!
Delivering global impact through exceptional outsourcing services.
Striving for global standards in quality and efficiency.
Award-winning cybersecurity and trusted solutions that protect what matters most.
Trusted leader in the Philippine BPO industry.
Providing top-notch service every step of the way!
Delivering world-class services from economic zones.
Committed to safeguarding data privacy and security for every client.
Excellence in the making—Comparably-worthy service at every turn!
Delivering global impact through exceptional outsourcing services.
Striving for global standards in quality and efficiency.
Award-winning cybersecurity and trusted solutions that protect what matters most.
Trusted leader in the Philippine BPO industry.
Providing top-notch service every step of the way!
Delivering world-class services from economic zones.
Committed to safeguarding data privacy and security for every client.
Excellence in the making—Comparably-worthy service at every turn!
Delivering global impact through exceptional outsourcing services.
Striving for global standards in quality and efficiency.
Award-winning cybersecurity and trusted solutions that protect what matters most.
Trusted leader in the Philippine BPO industry.
Providing top-notch service every step of the way!
Delivering world-class services from economic zones.
Committed to safeguarding data privacy and security for every client.
Excellence in the making—Comparably-worthy service at every turn!
Delivering global impact through exceptional outsourcing services.
Striving for global standards in quality and efficiency.
Award-winning cybersecurity and trusted solutions that protect what matters most.
Trusted leader in the Philippine BPO industry.
Providing top-notch service every step of the way!
Delivering world-class services from economic zones.
Committed to safeguarding data privacy and security for every client.
Excellence in the making—Comparably-worthy service at every turn!
Delivering global impact through exceptional outsourcing services.
Striving for global standards in quality and efficiency.
Award-winning cybersecurity and trusted solutions that protect what matters most.
Trusted leader in the Philippine BPO industry.
Providing top-notch service every step of the way!
Delivering world-class services from economic zones.
Committed to safeguarding data privacy and security for every client.
Excellence in the making—Comparably-worthy service at every turn!
Delivering global impact through exceptional outsourcing services.
Striving for global standards in quality and efficiency.

Our Process

1

Set Clear Goals

Define success and outline the roadmap for your outsourcing journey.

2

Build a Strategy

We tailor a winning plan that makes outsourcing a breeze.

3

Find Top Talent

We scout and onboard top-tier professionals for your team.

4

Onboarding

Your dream team is set up, trained, and ready to go!

5

Performance

Data-driven insights ensure your operations stay on point.

6

Scale Like a Pro

Expand your team and services without the headaches.

7

Keep Improving

Continuous optimization for ongoing success.

Passion Meets Purpose:

Be the Superhero!

Teamwork is our superpower. Whether we’re innovating, giving back, or celebrating wins, our culture is built on trust, collaboration, and shared success. Every challenge is an opportunity, every voice matters, and every day is an adventure!