BlogAna Catalina Paje2025-07-22T12:05:41+08:00

Blog Archive

How Outsourcing in Spanish Helps Businesses Serve Bilingual Markets

Read about the most pressing trends, market disruptions, technological developments, economic factors, demographic shifts, and ethical considerations shaping the business landscape today.

Featured Article

Is the US Economy Going Into a Recession in 2025?: The Role of Outsourcing in Future-Proofing Business Operations

By Hannah Krisha Tongco|April 1st, 2025|

The Future of Outsourcing: Trends to Watch in 2025

By Ann Gelli Tolentino|March 13th, 2025|

2025 B2C Industry Trends: How Outsourcing to a BPO Enhances Personalization at Scale

By Hannah Krisha Tongco|January 24th, 2025|

Customer Experience

When AI Can’t Do It All: Why Outsourced Teams Still Power the Human Side of Customer Experience

By Lorenzo Ruiz Castro|2025-07-22T13:28:39+08:00July 22nd, 2025|

Breaking Down the Cost of Live Chat Outsourced App Support

By SuperStaff Editorial Board|2025-07-21T21:49:52+08:00July 21st, 2025|

The Future of Customer Experience: 7 Trends Business Leaders Can’t Ignore

By Hannah Krisha Tongco|2025-07-18T15:36:47+08:00July 14th, 2025|

The One-Minute Rule: Why Fast Customer Service Has Become a Critical CX Metric in 2025

By Lorenzo Ruiz Castro|2025-06-27T11:32:38+08:00June 28th, 2025|

Ahead of the Curve Trends

From Clinics to Clicks: How Healthcare Outsourcing Powers the Shift to Non-Acute and Virtual Care

By SuperStaff Editorial Board|2025-07-21T20:45:48+08:00July 21st, 2025|

Content Moderation Services That Go Beyond Filters: Real People, Real Protection

By Ann Gelli Tolentino|2025-07-18T14:54:31+08:00July 19th, 2025|

“National Learning Period for AI:” How Businesses Can Increase Tech Competitiveness and Accelerate Artificial Intelligence Compliance Through Outsourcing

By SuperStaff Editorial Board|2025-07-11T18:46:55+08:00July 13th, 2025|

From CSR to SDGs: SuperStaff Stands With JRU on Sustainability

By SuperStaff Editorial Board|2025-06-27T09:41:42+08:00June 27th, 2025|

Outsourcing Strategies

From Clinics to Clicks: How Healthcare Outsourcing Powers the Shift to Non-Acute and Virtual Care

By SuperStaff Editorial Board|2025-07-21T20:45:48+08:00July 21st, 2025|

Why Smart Companies Outsource IT Support: Scalability, Speed, and 24/7 Uptime

By Jaymee Cichon|2025-07-18T15:01:19+08:00July 20th, 2025|

Outsourcing Content Moderation in 2025: How to Keep Your Brand Safe at Scale

By EJ Verginisa|2025-07-18T15:49:50+08:00July 20th, 2025|

Insurance Claims Business Process Outsourcing: What It Is and Why It’s a Game Changer

By EJ Verginisa|2025-07-18T15:43:47+08:00July 19th, 2025|

Industry Insights

What the Israel-Iran Ceasefire Teaches Us About Business Resilience—and the Advantages of Outsourcing

By SuperStaff Editorial Board|2025-07-22T14:18:22+08:00July 22nd, 2025|

From Packing to Delivery: Why Businesses Are Switching to Outsourced Fulfillment

By SuperStaff Editorial Board|2025-07-21T21:44:29+08:00July 21st, 2025|

The Role of Logistics BPO Support Services in Future-Proofing Supply Chains Amid Strait of Hormuz Trade Disruptions

By Lorenzo Ruiz Castro|2025-07-17T18:14:31+08:00July 17th, 2025|

Healthcare BPO Support Services for Telehealth: A New Backbone for Remote Care

By Jaymee Cichon|2025-07-16T18:08:15+08:00July 16th, 2025|

Offshoring

Fraud in NY State Tech Contracts: What It Reveals About Vetting Offshore Consultants

By Lorenzo Ruiz Castro|2025-07-18T15:24:53+08:00July 16th, 2025|

The Real Value of Offshore Teams: Productivity, Expertise, and Global Reach

By EJ Verginisa|2025-07-11T09:50:06+08:00July 11th, 2025|

The Future of Support Is Offshore: Why Customer Service Outsourcing in the Philippines Is Leading the Evolution

By Lorenzo Ruiz Castro|2025-07-08T10:20:07+08:00July 9th, 2025|

Impact of Global Trade Disruptions on the BPO Industry Philippines: Call Centers Showing Resilience and Stability

By Hannah Krisha Tongco|2025-06-23T20:53:47+08:00June 23rd, 2025|

Nearshoring

Comparing Multilingual Support in Colombia vs. Other LATAM Countries

By SuperStaff Editorial Board|2025-07-21T20:05:20+08:00July 21st, 2025|

Inside Colombia’s 2025 Labor Reform and What It Means for US Businesses

By SuperStaff Editorial Board|2025-07-15T20:37:30+08:00July 15th, 2025|

Nearshoring to Latin America Gains Momentum: What It Means for Philippine BPOs

By Jaymee Cichon|2025-07-15T09:19:48+08:00July 15th, 2025|

Nearshore Call Center Solutions: Cost-Effective Customer Support Close to Home

By Lorenzo Ruiz Castro|2025-07-14T17:54:12+08:00July 14th, 2025|

Artificial Intelligence and Machine Learning

The Silent Cost of Seamless AI in Outsourcing

By SuperStaff Editorial Board|2025-07-18T18:29:23+08:00July 18th, 2025|

“National Learning Period for AI:” How Businesses Can Increase Tech Competitiveness and Accelerate Artificial Intelligence Compliance Through Outsourcing

By SuperStaff Editorial Board|2025-07-11T18:46:55+08:00July 13th, 2025|

The Dark Side of Outsourced CX: How AI Missteps Are Hurting Customer Loyalty

By SuperStaff Editorial Board|2025-07-17T18:17:37+08:00July 8th, 2025|

Philippines’ Call Centers Navigate AI Impact on Jobs

By Lorenzo Ruiz Castro|2025-07-03T17:59:51+08:00July 3rd, 2025|

Human Interest

Surviving Layoffs in Logistics and E-Commerce: The Outsourcing Advantage

By Ann Gelli Tolentino|2025-07-11T17:49:55+08:00July 11th, 2025|

Outsourcing for the 4-Day Workweek: How Strategic Partnerships Make Flex Schedules Possible

By Chona Sunico|2025-07-11T17:38:30+08:00July 11th, 2025|

“Burned Out or Just Bored?” The Silent Signs and Causes of Employee Disengagement

By Chona Sunico|2025-07-03T10:37:22+08:00July 4th, 2025|

The Importance of Equality in the Workplace and How SuperStaff Embraces Diversity and Inclusion

By SuperStaff Editorial Board|2025-07-01T15:40:56+08:00July 1st, 2025|