The rapid spread of COVID-19 has become a global concern, leading many countries to take precautionary measures to curb the spread of the virus. Likewise, businesses are now beginning to feel the impact of this outbreak, with disruptions of “nonessential” business operations, mandates for quarantining and social distancing affecting staff attendance, and more. While these […]Continue Reading
Process of making your enterprise reach new heights, hurdles, and setbacks are to be expected. For newly established brands, the obstacles you encounter daily may make it seem like achieving entrepreneurial success is an impossible task. It’s no secret that many new companies can fail. In fact, 20% of small brands fail in their first […]Continue Reading
Customer service is an essential experience to perfect. Every interaction your team has with your clients influences the way they perceive your brand. Now, more than ever, consumers expect a higher standard of support at every step of their journey. Anything less can create a bad impression, with 56% of consumers walking away from brands […]Continue Reading
A few years ago, the World Economic Forum released a statistic that shocked corporate industries: five million jobs will be lost to robots by 2020. Since then, the rise of artificial intelligence (AI) in the workplace has only increased, infiltrating the different sectors of companies in various industries. True enough, many menial tasks are now […]Continue Reading
In a highly saturated marketplace, innovative campaigns and competitively priced products aren’t enough to stay ahead of the competition. Now that service standards are higher than ever, your ability to provide excellent customer service can also define the success of your business. Gathering information from your customers is essential for your brand’s success. From product […]Continue Reading
With volcanic eruptions, bushfire crisis, viral outbreaks, and other natural calamities happening around the world, it’s only logical that you look into your business and devise a plan in case you come face-to-face with a catastrophe. Natural disasters and emergencies are unpredictable and can disrupt your operations. This is where having a business continuity plan […]Continue Reading
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