What is the mass media’s role in a successful company? Over the past 5 years, public relations agencies have accomplished an astounding growth of nearly 30% year over year. And influence marketing may be one of the major drivers behind this growth, so it’s no wonder that 60% of PR persons believe this type of […]Continue Reading
While difficult customers can be a nightmare for customer service representatives, being able to service these customers effectively is vital to any business’s success. Whether you outsource customer service or maintain an in-house team, providing outstanding customer support can make all the difference in helping businesses get ahead of the competition. In fact, 51% of […]Continue Reading
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