Ann Gelli Tolentino

About Ann Gelli Tolentino

Ann Gelli is largely responsible for SuperStaff’s successful B2B marketing that drives sales and grows our client base. While her primary expertise is in outreach marketing and sales, she has diversified her skills and honed her competencies in data analysis, market research, and international trade shows networking.

Beyond Voice: How Colombian BPOs Deliver Omnichannel Spanish Support

Customer service is no longer confined to traditional call ...

By Ann Gelli Tolentino|2025-09-04T20:44:31+08:00September 5th, 2025|Customer Experience, Nearshoring|Comments Off

Automation Hits Colombia: AI & RPA Now Core to Local BPO Strategy

The rise of automation is reshaping global outsourcing strategies, ...

By Ann Gelli Tolentino|2025-09-02T10:15:14+08:00September 2nd, 2025|Technical Support|Comments Off

The Growing Demand for a Call Center Agent in Spanish Support Roles

More companies are hiring bilingual professionals to help them ...

By Ann Gelli Tolentino|2025-09-01T16:12:01+08:00September 1st, 2025|Outsourcing Strategies|Comments Off

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