Business Process Outsourcing

Amid Ongoing Tech Layoffs in 2025, Outsourcing Emerges as One of the Top Startup Growth Strategies

The tech industry still faces a wave of layoffs, but innovative startups are responding differently. While tech giants continue to downsize and restructure, a new wave of startup founders is rethinking how to build ...

Handling Peak Season Customer Service: Why Retailers Turn to Outsourced Teams for Holiday Readiness

When the holidays roll in, so do the shoppers—and they come fast. Black Friday deals spark midnight madness, Cyber Monday triggers server crashes, and December becomes a blur of gifts, returns, and urgent deliveries. ...

AI Scribes vs. Outsourced Medical Transcriptionists: Importance of Blending Automation and Human Connection