Call Center Outsourcing

Amid Ongoing Tech Layoffs in 2025, Outsourcing Emerges as One of the Top Startup Growth Strategies
The tech industry still faces a wave of layoffs, but innovative startups are responding differently. While tech giants continue to downsize and restructure, a new wave of startup founders is rethinking how to build ...
Handling Peak Season Customer Service: Why Retailers Turn to Outsourced Teams for Holiday Readiness
When the holidays roll in, so do the shoppers—and they come fast. Black Friday deals spark midnight madness, Cyber Monday triggers server crashes, and December becomes a blur of gifts, returns, and urgent deliveries. ...
AI Scribes vs. Outsourced Medical Transcriptionists: Importance of Blending Automation and Human Connection

1March 2024

Specialty Healthcare Call Center Outsourcing to the Philippines: 10 Non-Clinical Roles That Help Improve Patient Experience

Today’s healthcare providers are rightfully concerned about patient experience, seeking to provide the best possible care for those who ...

27February 2024

Building a business from the ground up is no walk in the park. You need grit, out-of-the-box thinking, and ...

13February 2024

When you first hear “Philippines,” you may think of stunning beaches, famous singers, and Jollibee fried chicken. But did ...