E-commerce Outsourcing

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

Live Chat Etiquette: The Golden Rules Every Business Should Follow for Better CX
Live chat is no longer just a support add-on; it has become the frontline of customer experience. In a digital-first world, consumers want more than quick answers; they expect instant responses that feel human, ...
How to Save on Philippines Call Center Costs
The Philippines remains one of the top outsourcing destinations for call center services. Businesses from various industries choose the country for its skilled workforce, English proficiency, and cost advantages. Still, Philippines call center costs ...
Happy Team, Happy Win: Comparably Names SuperStaff Among Best Companies for Work-Life Balance & Perks
SuperStaff is proud to be recognized by Comparably with three major honors: Best Company for Work-Life Balance, Happiest Employees Award, and Best Company for Perks & Benefits. Earning a spot among the best companies ...

27September 2025

Tired of Service Delays? Retail Call Center Outsourcing Is the Fix

EJ Verginisa2025-09-24T16:53:25+08:00E-commerce Outsourcing|

Long wait times. Missed inquiries. Unhappy customers. These are common signs that a retail business is struggling to keep ...

25July 2025

Why E-Retailers Are Delegating Product and Order Support Overseas

Jaymee Cichon2025-07-25T10:37:21+08:00E-commerce Outsourcing|

Online shopping continues to grow, with more businesses entering the e-retail space. As order volumes increase, so do customer ...

7July 2025

How E-commerce Brands Are Outsourcing Smarter to Beat Tariffs and Scale Fast

SuperStaff Editorial Board2025-07-17T18:21:56+08:00E-commerce Outsourcing|

Tariffs and shipping costs are making it harder for many e-commerce businesses to keep prices low and deliveries on ...