info@superstaff.com

info@superstaff.com

Insider Insights

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

Fast-Food Apps Revolutionizing Drive-Thru Customer Experience
Imagine this: You pull up to a drive-thru, place your order without repeating yourself, and by the time you reach the window, your food is hot and ready. No long lines, no errors, no ...
Zodiac Signs at Work: What Your Star Sign Says About Your Call Center Personality
Ever wonder why your Aries coworker takes every customer escalation as a personal challenge while your Libra teammate is always the office diplomat smoothing things over? The answer might just be written in the ...
State of Diversity, Equity, and Inclusion (DEI) Under Trump: Navigating Changing Policies
The landscape of Diversity, Equity, and Inclusion (DEI) is shifting under U.S. President Donald Trump’s administration, with executive orders and federal policies reshaping how businesses approach these initiatives. Recent rollbacks and legal challenges have ...

13March 2025

Beyond Perks: How Real Employee Appreciation Drives Retention and Productivity

SuperStaff Editorial Board2025-03-13T20:33:31+08:00Insider Insights|

Think about the last time you truly felt appreciated at work. Was it a one-time bonus that quickly faded ...

13March 2025

The Future of Outsourcing: Trends to Watch in 2025

Ann Gelli Tolentino2025-03-13T20:41:35+08:00Industry Knowledge, Insider Insights|

As businesses enter 2025, outsourcing is evolving into a dynamic force reshaping industries. Advances in AI, automation, and remote collaboration ...

5March 2025

The Hidden Costs of Layoffs: How Outsourcing Can Protect Business Continuity

SuperStaff Editorial Board2025-03-05T19:45:42+08:00Insider Insights|

Workforce reductions might seem like a quick fix when budgets tighten, but the real cost often outweighs the short-term ...