Reaching Chinese-Speaking Clients With Customer Service in Mandarin
More global brands are recognizing the power of language when it comes to building trust. As China continues to ...
The Role of a Multilingual Customer Service Representative in Global Support
Language plays a key role in customer experience. For businesses serving global markets, language support is not just a ...
Why Call Center Bilingual Spanish Agents Are in High Demand
More businesses are expanding their customer support efforts to better serve a global audience. One major area of focus ...