Technical Support

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

Why Korean Brands Hire Remote Online Research Assistants
Korean companies are moving fast in areas like e-commerce, tech, manufacturing, and digital services. As they grow, so does the need for better research support. But hiring full-time, in-house researchers can be expensive and ...
Thailand and Cambodia Conflict 2025: Impact on the US Travel Industry and How Outsourcing Mitigates the Effects
Tensions are once again simmering at the Thailand-Cambodia border, drawing global attention—and concern—from the travel industry. The Thailand and Cambodia conflict 2025 has reignited territorial disputes near the Preah Vihear Temple region, leading to ...
Remote IT Support Service for 24/7 Technical Help
Technical problems don’t follow a 9-to-5 schedule. Whether it’s a login error at midnight or a server crash before sunrise, businesses need tech support that works around the clock. This is where a remote ...

23July 2025

Why SaaS Companies Need a 24/7 Helpdesk Partner — And Why Outsourcing Delivers Better Support

EJ Verginisa2025-07-23T11:55:24+08:00Technical Support|

If your SaaS platform goes silent at midnight, chances are, you’re losing users by the minute. In a space ...

15July 2025

Trump’s Cyber Reset: What the 2025 Executive Order Means for Outsourced IT Operations

EJ Verginisa2025-07-15T20:44:36+08:00Technical Support|

In 2025, President Trump signed an executive order aimed at strengthening the country’s cybersecurity policies. This move affects not ...

13July 2025

Why the Philippines Is the Go-To BPO Destination for IT Startups

Lorenzo Ruiz Castro2025-07-11T18:02:05+08:00Technical Support|

IT startups often begin with tight budgets, small teams, and big goals. With limited resources, they must move fast ...

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