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Much like other outsourcing solutions, legal process outsourcing (LPO) or paralegal outsourcing greatly benefits its target market: law firms and companies.
Law firms are either bustling or idle, depending on the workload or number of clients they have. Occasionally, they are loaded. Sometimes, there is not much to do. Hence, having an in-house paralegal department may be impractical for this setup since the staff only works when needed. Given this condition, legal services outsourcing brings a considerable advantage since the outsourced team is only engaged when asked.
Discover what added value legal process outsourcing brings and how your firm can benefit from them.
Nowadays, legal experts believe that increasing profitability can improve the effectiveness and the self-confidence of legal professionals. It is not only because they have “bills to pay.” There is no chance that these experts and free volunteerism will be adequate to satisfy the substantial unmet demand for personal plight legal services.
One way for law firms to gain profitability is by streamlining their complex tasks. It requires taking account of the firm’s essential resources, core competencies, and value chain. Therefore, they must implement an effective strategy to achieve this goal.
One such strategy is legal process outsourcing or LPO. Outsourcing certain services from the firm’s value chain that are high-priced for clients, yet uncomplicated, can increase a firm’s profitability.
Gaining profitability through legal process outsourcing needs to heed the following:
Outsourcing can provide law firms with a competitive advantage to remain profitable during the pandemic by adapting and being flexible in their strategic decision-making.
Other than profitability, outsourcing legal services can bring the following benefits to a legal company:
1. Access to the latest technology. LPO companies use the latest technology, premium storage services, and research tools. They also have access to and make use of data privacy and protection software. Additionally, service providers also assist in documentation, document storage, and transcription.
Clients make use of these without having to invest in facilities and equipment.
2. Cost-effective. LPO can lead to substantial cost savings. The cost of recruiting adequate attorneys and paralegal teams and providing training can be pretty expensive. With LPO, you need not spend on these since the service providers will shoulder those necessary expenses.
3. A vast pool of talents. This advantage enhances the quality and range of the services that an outsourcing firm can offer. It also reduces the workload of in-house professionals and fills the gaps in the business competencies.
Paralegals execute their duties under the supervision of a licensed lawyer. They are not allowed to execute a licensed attorney’s responsibilities but are qualified to execute other tasks, such as:
According to the American Bar Association (ABA), the paralegal field is open to professionals with varied work experience and educational backgrounds.
Generally, employers require the following when hiring a paralegal:
Completing these requirements means that an outsourced paralegal team can effectively perform their tasks and are qualified to work for a law firm without becoming licensed lawyers.
1. 24/7 operations. Outsourcing companies usually offshore to countries with different time zones such as the Philippines. This practice enables a 24/7 operation for paralegal outsourcing services.
2. Flexibility and scalability. Outsourcing legal services allow law firms’ internal staff to focus more on their core business activities. A combination of an outsourced and in-house team helps the company scale up instantly for a project or a case since they will not have to deal with smaller or additional tasks. Instead, those assignments were given to the outsourced service provider.
Below are the amenable LPO services that top outsourcing companies provide:
One of the legal transcriptionist’s primary functions is transcribing audio recordings into written documents. The transcriptions are from court proceedings, dictated notes, recorded statements, and several other legal records sources.
Legal transcriptionists may also deliver a series of many other vital functions that overlap with many types of legal assistant services, including:
Legal secretaries perform administrative duties within a law office or other legal settings such as government agencies, corporate legal departments, and public interest firms. However, their superior knowledge and skills of the legal system and the subtleties of law separate them from regular administrative assistants.
Generally, legal secretaries answer the phones, file and organize documents, and perform high-value functions such as handling client relationships and drafting legal documents. They are highly adaptive individuals who can work under pressure and tight deadlines. They also possess excellent interpersonal communication and organizational skills.
Liaison officers coordinate between an organization and another entity. They serve as the intermediary that streamlines operations, settles issues, enhances communication, and ensures that the relationship between two parties is as beneficial as possible.
The duties and responsibilities of liaison officers include:
Personal injury paralegals work on a person’s injury or accident caused by another individual or group.
Personal injury paralegals may specialize in the plaintiff’s injury or the defendant’s injury. Some duties they perform are:
Personal injury paralegals need to be familiar with litigation, have excellent communication skills, and understand basic medical jargon.
Legal researchers engage in in-depth research on any aspect of the law in support of a company or individual. They cover different roles at different levels to acquire more knowledge of a particular law area. They have to be trained in specific professional research tools and how best to use them.
Legal researchers do other research types, such as looking into the actual legal market and law firms to generate rankings and additional information such as law firm directories.
Collections paralegals are responsible for handling a portfolio of collections matters, including preparing the required legal documents related to a type of collections, and in bankruptcy and liquidation proceedings.
Collection paralegals are responsible for:
Law firms can easily outsource these roles to more experienced specialists to lessen the workload and reduce costs. Conducting research and choose the right company for your needs is essential to your success.
Outsourcing adds to law firms as it boosts profitability by giving paralegal tasks to a hired company without wasting precious resources.
Besides profitability, outsourcing also allows access to the latest technology and a handful of experts on executing legal process services.
Choosing the LPO provider with an experienced team and a high degree of professional expertise in the legal field is your next best move.
SuperStaff has a rich talent pool dedicated to continuous improvement through training and innovation. By doing so, we produce tangible results for your company.
Why does SuperStaff have the best paralegal outsourcing services?
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