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BlogSuperStaff Writer2025-01-07T15:25:36+08:00

Blog Archive

Why SuperStaff Goes All Out for Side Hustles: Rino’s Story of Passion, Grit, and Going On-Air

Read about the most pressing trends, market disruptions, technological developments, economic factors, demographic shifts, and ethical considerations shaping the business landscape today.

Featured Article

How a Major Player in the Dental Supply Industry Finds Success By Outsourcing in the Philippines: A Benchmark for BPO Partnership

By Ana Catalina Paje|November 1st, 2024|

10 Actionable Indicators for Sustained Business Growth

By SuperStaff Editorial Board|October 2nd, 2024|

7 Ways Outcome of the US Election 2024 Could Impact Your Business

By Ana Catalina Paje|September 16th, 2024|

Customer Experience

Conversational Commerce: How AI + Outsourcing Improve Shopping Experiences

By Hannah Krisha Tongco|2025-04-10T11:01:39+08:00April 14th, 2025|

Navigating the New Retail Landscape: Embracing Pragmatic Consumer Preferences

By SuperStaff Editorial Board|2025-04-14T11:21:34+08:00April 8th, 2025|

The Human Touch Isn’t Optional: AI’s Limits in Handling Complex Customer Needs

By Hannah Krisha Tongco|2025-04-04T11:16:55+08:00April 2nd, 2025|

AI Language Translation Apps vs. Multilingual Support: Why the Human Touch Is Still Essential for Business Communications

By Hannah Krisha Tongco|2025-04-01T19:49:20+08:00April 2nd, 2025|

Ahead of the Curve Trends

Amid Ongoing Tech Layoffs in 2025, Outsourcing Emerges as One of the Top Startup Growth Strategies

By Billy Samonte|2025-05-13T04:13:09+08:00April 28th, 2025|

Why Outsourcing Is the Secret Weapon for Tech Companies Battling Developer Shortages

By SuperStaff Editorial Board|2025-04-28T14:46:27+08:00April 28th, 2025|

Impact of Trump’s Maritime Action Plan (MAP) on the US Shipping Industry: Why Businesses Choose to Outsource Logistics for Strategic Growth

By Jaymee Cichon|2025-05-13T04:43:26+08:00April 25th, 2025|

Outsourcing in Biopharma: How Offshore Teams Are Driving Speed-to-Market

By SuperStaff Editorial Board|2025-05-13T03:17:52+08:00April 23rd, 2025|

Outsourcing Strategies

Handling Peak Season Customer Service: Why Retailers Turn to Outsourced Teams for Holiday Readiness

By Ann Gelli Tolentino|2025-05-13T07:35:22+08:00April 28th, 2025|

From BPO to KPO: How the Philippines Is Leading the Next Wave of Outsourcing

By EJ Verginisa|2025-05-13T04:26:14+08:00April 28th, 2025|

Outsourcing as a Strategy to Address Employee Attrition and Underperformance

By EJ Verginisa|2025-05-13T04:37:04+08:00April 28th, 2025|

The New Normal: How Remote Medical Assistants Are Supporting Health Professionals and Improving Patient Care

By Jaymee Cichon|2025-05-13T04:41:04+08:00April 28th, 2025|

Industry Insights

Why Financial Institutions Are Revisiting Risk Management and Operational Agility in 2025

By Ana Catalina Paje|2025-04-14T07:04:58+08:00April 12th, 2025|

Leveraging Outsourcing to Enhance Frontline Workforce Retention in Retail

By EJ Verginisa|2025-04-14T11:49:28+08:00April 10th, 2025|

Trump’s Tariffs and the Medical Supply Chain: Can Offshore Teams Keep Healthcare Flowing?

By Ann Gelli Tolentino|2025-05-14T15:06:18+08:00April 10th, 2025|

Harnessing AI in Healthcare to Transform Patient Care

By EJ Verginisa|2025-04-14T11:32:41+08:00April 9th, 2025|

Offshoring

Nearshore vs. Offshore Call Centers: What Are the Differences?

By Jaymee Cichon|2024-07-13T02:03:14+08:00October 4th, 2023|

6 Outsourcing Solutions To Prepare You For the Black Friday and Cyber Monday (BFCM) Sales Craze

By Jaymee Cichon|2024-09-18T12:20:13+08:00September 27th, 2023|

Top 5 Outsourcing Best Practices: Get the Best Out of BPOs in the Philippines

By SuperStaff Editorial Board|2024-07-13T02:23:29+08:00August 25th, 2023|

How Outsourcing Tech Jobs Enables Businesses To Accelerate Digital Transformation

By Hannah Krisha Tongco|2024-07-13T02:32:44+08:00August 21st, 2023|

Nearshoring

AI in Latin America: The Roles of Colombia Call Centers in Artificial Intelligence App Development

By SuperStaff Editorial Board|2024-07-12T02:06:10+08:00February 22nd, 2024|

Things You Need To Know Before You Hire in Colombia

By SuperStaff Editorial Board|2024-07-12T02:08:31+08:00February 14th, 2024|

Shakira, Sofia Vergara Are Colombians and 16 Other Fascinating Facts About Colombia

By Hannah Krisha Tongco|2024-02-13T15:54:31+08:00February 7th, 2024|

Nearshoring to Latin America: Why Names as Big as Apple, Dell, and General Motors Have Moved Operations

By Ana Catalina Paje|2024-07-10T23:20:32+08:00January 24th, 2024|

Artificial Intelligence and Machine Learning

Building Your Artificial Intelligence Projects in 2024? Know What AI Support Team You Need

By SuperStaff Editorial Board|2024-07-13T01:35:42+08:00December 22nd, 2023|

What Is Data Labeling and Annotation: The Backbone of Business Analytics and AI Training

By Jaymee Cichon|2024-11-25T10:58:27+08:00December 7th, 2023|

Nearshoring Python Developers from Colombia for Strategic AI Excellence

By Jaymee Cichon|2024-07-11T00:08:46+08:00December 4th, 2023|

Decoding Data Excellence: A Simplified Guide to Business Intelligence Outsourcing

By Lorenzo Ruiz Castro|2024-07-11T00:11:27+08:00November 28th, 2023|

Human Interest

Work-From-Home Jobs vs. On-Site vs. Hybrid: Choosing the Setup That Works Best for You

By |2024-08-16T22:22:53+08:00August 16th, 2024|

Avoiding Common Debt Traps: Mistakes To Watch Out For

By Grace Rivera|2025-02-10T11:28:14+08:00August 9th, 2024|

Employee Engagement Plummets: Gallup Reports Record Low in U.S.

By SuperStaff Editorial Board|2024-08-21T10:46:59+08:00May 20th, 2024|

DINKs, SINKs, DINKWADs: Meet Today’s Modern Employees

By Hannah Krisha Tongco|2025-01-22T08:34:34+08:00May 8th, 2024|