These days, candidates have the ability to be much more selective in which types of companies they’d want to work for through research. Roughly 75% of candidates read about and look up a company’s reputation and employer brand before applying. Additionally, 69% wouldn’t take a job with an organization that has a bad reputation. As […]Continue Reading
You’ve probably run into social media posts or blogs that detail customer service horror stories: being left on hold for what seems like forever, inept representatives unable to answer questions, or even complaints going unnoticed. You may even have personally experienced customer service representatives that left you frustrated or irate. Unsurprisingly, customer service can greatly […]Continue Reading
Drive your business forward In a study that examined 529 small business owners and their decision to outsource, it was found that 37% of the survey’s total population was already outsourcing for a particular business process while 52% were planning to do so. With the many benefits it has to offer, it’s no surprise that […]Continue Reading
Please let us know how we can we can help by filling out the form, and you’ll hear back from us within 24 hours.