As a business owner, you should know by now that the professionals you require may be different from the candidates available. When it comes to expanding your staff, the widening skills gap can make it difficult for you to acquire top talents. With the fourth industrial revolution at hand, the introduction of technological innovations will […]Continue Reading
As the old saying goes, a team is only as strong as its weakest link. If you’re in the process of building your company, always remember that your business will only be as exceptional as the individuals who operate it. With the recruitment race getting tighter by the minute, you must do everything you can […]Continue Reading
As a business, you owe it to your company and customers to hire the best people to attend to your customers’ needs. In this article, we’ll give you a rundown of the skills you need to look for when screening for customer support representative candidates. Your customer service team is just as vital as all […]Continue Reading
Peter Gasca is an esteemed entrepreneur, advisor, and author of the book One Million Frogs. He recently published a story on INC about past hiring decisions that still haunt him to this day—a story that begins with an alarming line from the brand new driver of their small start-up company, “I quit. I’m in Miami […]Continue Reading
Over the years, outsourcing has become the norm for many businesses, both large and small. This isn’t surprising to see, considering that outsourced work is undeniably more cost-effective than adding in-house. Companies report between 10% to 25% savings, in part, due to how easy it is to adjust the amount of support they pay for, […]Continue Reading
You’ve probably wondered about the same thing as your competitors: Should you do in-house hiring or recruitment process outsourcing (RPO)? While both options have their merits, the decision mainly depends on the scope of the project. But before we get to that, let’s discuss what exactly RPO is and how it works. Recruitment process outsourcing […]Continue Reading
There are more job openings today than there has been in nearly 20 years. However, most recruiters know that the unemployment rate is below 4%, leaving the battle for talent as one of the most challenging yet essential priorities of a growing business. In today’s blog, we tackle the risks of reactive hiring and the […]Continue Reading
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