Outsourcing
Logistics
To Solve
Your Talent
Needs

Process flow of work

Pivot 360┬░ with a 24/7 BPO Partner Banner

Face Any Market Disruption With Certainty

2023-30 macrotrends Arrow Down Logo

Click To Reveal More

90%
of supply chain leaders invested
in digital supply chain management
technology.

x5
e-commerce impact on the CAGR
from small players’
growth and acceleration.

SuperStaff is your strategic
ally as disruptions reshape
the business landscape.

Digital Trasformation Icon
Delivery as
a Service

With the growing need to optimize delivery management, the importance of DaaS is also becoming more evident. E-commerce giants like Amazon have changed consumer expectations by offering fast deliveries, sometimes as early as the same day. Now consumers expect the same from smaller businesses, with 61% of participants in a NielsenIQ survey wanting their orders delivered as fast as possible.

Delivery Cycle
The Users
& Sources
Balance

One of the challenges in the maturity path is that brands must consider the effort given to optimize organic user growth and strategic earners, including source development. Depending on the maturity phase of the brand, the model will require more volume or more quality to achieve the ideal state of getting the best audiences on both sides.

Delivery Truck Icon
Embrace
Complexity
Through
Automation

Automation is significant in reducing costs and increasing efficiencies. More importantly, it frees your core team so they can attend to more productive activities. Logistics companies can harness the power of automation by implementing end-to-end integrations between backend WMS/ERP systems and the many e-commerce solutions that are growing in popularity.

Hand Showing 3 People Icons
Workforce
Concerns

Today’s workforce is multigenerational. Many belong to the Gig Generation. Then, there are specialized and trained workforce who are in demand. At the same time, the majority are non-professionalized individuals who are ready to compete for opportunities. The challenge for brands is attracting talents with diverse needs and wants without marginalizing one another. When brands design benefits for one generation, workers lose interest, and pipelines become hard to control. With it, the talent pool diminishes

Person Delivering a Box Icon
The Truly
Last Mile

Last Mile promises to bring delivery options closer to customers and earners everywhere. The challenge is how would you increase diversity in the Last Mile offering. Choices should be as diverse as including small stores. Remember that an average ticket value defines the model’s profitability; the scale is equally critical.

A Computer Monitor with Shopping Basket
Marketplaces
Everywhere

Digital Freight Marketplaces
Delivery Marketplaces
Sources & Brokers Marketplaces

Digital freight marketplaces are virtual networks of shippers and carriers. The platform allows parties to connect and arrange transportation. It’s a dynamic chain where shippers easily find carriers, and carriers find more clients to serve. Both parties negotiate harmoniously for the best price per project.

How outsourcing to SuperStaff can help?

Outsourcing
that doesn’t
feel like
outsourcing. Curve Arrow Down Icon

You have a direct communication and control with outsourced employees.

Banner with informations

Have you thought about outsourcing?

A Man Smiling

Customer Support

Specialized Customer Support either 24/7 or traditional coverage.

Person Using Maps on Cellphone

Track & Trace 24/7

Monitoring and reporting the movement of your packages.

Girl Facing a Laptop and Smiling

Sales Support & Sales Boosting

Outbound and Inbound Sales Support to grow your business.

A Man Delivering a Box and a Van

Dispatch Specialists

Precise Routing and Delivery Coordination.

Documents Support

Accounting, Bookkeeping, Data Entry. Supporting any type of documents process.

A Man Facing His Computer While Thinking

Sourcing & Brokers

Specialized Brokers to improve efficiency, costs and margins.

Man Smiling While Holding a Tablet and Papers While Looking at the Laptop

Invoicing & Billing

Accounting, Bookkeeping, Data Entry to support any type of documents process.

A Person Typing on Laptop

Demand Forecasting

Supporting Forecasting for Demand, Sales, clients, etc.

Automation Capability for You

Specialized Automation for Delivery / Logistic Services

Phone Maps with Pinned Location

Order Tracking Automation

RPAs for Order Management, Tracking and Customer Response

A Person Typing on Laptop and a Robot

Chatbot Boosting

Implementation, boosting and improving responses

A Man Speaking on The Phone and a Box Going to Pinned Location

Automated Track & Trace

AI Monitoring and reporting the movement of your packages

Hand Using A Tablet

RPA for operative process

RPAs for CX, implementing loyalty and sales models

Hey, Hello!

Business solutions
with cost-effective
frameworks.

The right talents, right when
you need them most.

Outsourcing Solution for Your Business

UP TO
70%


Lower
Costs

x5


Sales
Growth

x3


Performance
Improvement

41%


Expedient
Process
Through
Automation

How can we help

Services Model

Person and a Settings Background Icon

Specific Roles

Dispatchers, Sales, Track and Trace, Invoicing.

Rectangles with Lines Pointing to Check Boxes

Specific Activities

Data Entry, documentation control, high-demand invoice periods.

Entire teams

Track and Trace teams, Customer Support teams, etc.

Smiling girl with red cape

Strategic Locations

Colombia

MEDELLIN
Named ‘most innovative city’ by the BBC Logo

Philippines

MANILA
BPO Capital of the World since 2013

About SuperStaff

500+
COLLABORATORS
AROUND THE WORLD

10+
YEARS OF EXPERIENCE
IN THE INDUSTRY

20+
MARKETS
SERVED

74%
WOMEN IN
LEADERSHIP

4.5
SERVING THE
LOGISTICS
INDUSTRY