User Generated Content
While user-generated content can be gold for social media sites and online platforms, it can also pose a very significant business challenge. Considering that online dialogues are global in nature, and also occur on a 24/7 basis, it can be difficult to keep up with fast-paced social interactions. Negative threads, unchecked user concerns, and the outright violations of your platform’s community standards can be a threat to your business and its users. SuperStaff deploys and manages a team of dedicated content moderators to ensure that all of your online properties are free from harmful content, and that your users are operating within the content guidelines of your service.
All it takes is one hateful thread, one dangerous video, or a single harmful photograph to jeopardize the integrity and safety of your online properties. If any of these items go viral, the implications can be both serious and difficult to deal with in real-time. SuperStaff moderates user-generated online content to help manage your digital presence. Our content moderators have a keen eye and exercise sound judgment in moderating questionable photos, videos, comments and reviews that automated content moderation cannot catch. This human touch that employs cultural relativity and context is the key differential between a user-friendly platform and one that is completely out of sync with its users.
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