Technical Support & Help Desk Outsourcing

SuperStaff Provides A Full Suite Of Multi Channel Technical Support, IT, & Help Desk Outsourcing Solutions For Growing Business.

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It’s the moment of truth: a customer reaches out for help with a feature they don’t understand or a problem they can’t resolve. They’re already frustrated. What happens next is critical.

SuperStaff has over a decade of experience turning tense interactions into positive opportunities for increased customer loyalty. We strive to resolve issues on the first call or in a single digital session, 24/7.  By choosing SuperStaff as your Technical Support outsourcing partner, you’ll be able to leverage the full benefits of an industry leading technical infrastructure team, originally built to manage Forbes ranked enterprises.  Today, our team is even better, having evolved into a full suite Technical Support team, fortified by industry experts and state of the art technological tools at their disposal.

Technical Support, Help Desk, and IT outsourcing services include:

  • Software and hardware Application Support
  •  Installation/Configuration Support
  • Consumer Electronics Support
  • Product Registration/Activation
  • Network Support
  • Messaging System Support
  • Remote IT Support Services
  • Bug Fixing
  • Engineer Dispatch Management
  • Remote Diagnostic Services
  • Help Desk
  • Trouble Ticket Management… and so much more

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