With over 16 years of experience in U.S. federal government operations, Mark Kuper brings a strong foundation in leadership, process optimization, and people development. His transition into the BPO sector marked the beginning of a successful career focused on driving operational excellence and workforce expansion through nearshore strategies. 

At SuperStaff, Mark is recognized for building high-performing teams, strengthening client relationships, and cultivating a culture where individuals are empowered to grow and succeed. He is passionate about helping businesses scale confidently by creating efficient, people-centered solutions that align with long-term goals. Mark holds a degree in Business Management from Mesa State University in Grand Junction, Colorado, USA, and continues to be a driving force in transforming operations into strategic assets.