We help build exceptional outsourced teams

SuperStaff equips businesses across all industries with high-performing and fully engaged leased employees.

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  1. Identify needs
  2. Establish goals
  3. Create scope of work
  4. Select from talent pool
  5. Train and
    integrate
  6. Manage
    operation

1. Identify needs
Understand the nature of the business, identify client needs, and create a baseline model that will meet the client’s budget

2. Establish goals
Establish SMART (specific, measurable, attainable, realistic, and time-based) goals, and set expectations between clients and outsourced agents.

3. Create scope of work
Customize services to ensure that goals are aligned with the client’s needs and all the requirements have been covered.

4. Select from talent pool
Ensure client involvement by allowing them to choose candidates from our talent pool

5. Train and integrate
Schedule training sessions to ensure that each agent is up to par with the client’s business standards and is able to integrate service in the client’s business operation

6. Manage office operations
Ensure business operations run smoothly by consistently monitoring results as well as having open communication between agents and clients for continuous process improvement

What We Do

We open the doors of global expansion to businesses of all sizes with our full range of outsourcing solutions.

Multilingual Support

Capture the international market through the expertise of our highly trained and culturally adept multilingual agents.

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Back Office Support

Increase focus on your core competencies by outsourcing repetitive tasks to our team.

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Customer Service Outsourcing

Deliver world-class customer and technical support services across all channels.

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Recruitment Process Outsourcing

Save time in finding the most qualified candidates with our full-cycle RPO solutions.

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Programming & Development

Maximize our technical expertise to expedite the development of your application or software.

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E-Commerce
Outsourcing

Become a disruptive force in the online marketplace with our eCommerce support solutions.

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Multilingual
Support

Capture the international market through the expertise of our highly trained and culturally adept multilingual agents.

LEARN MORE

Back Office
Support

Increase focus on your core competencies by outsourcing repetitive tasks to our team.

LEARN MORE

Customer Service Outsourcing

Deliver world-class customer and technical support services across all channels.

LEARN MORE

Recruitment Process Outsourcing

Save time in finding the most qualified candidates with our full-cycle RPO solutions.

LEARN MORE

Programming & Development

Maximize our technical expertise to expedite the development of your application or software.

LEARN MORE

E-Commerce Outsourcing

Become a disruptive force in the online marketplace with our eCommerce support solutions.

LEARN MORE

The SuperStaff Approach

Scalable Processes

Enjoy operational versatility with our scalable outsourcing solutions.

Comparative Cost Advantage

Achieve cost-efficiency and increased ROI in all areas of operations.

Consistent

Expect a high level of performance throughout our partnership.

Transparent

Trust us to uphold integrity and transparency in all our transactions.

Our Locations

Our office is in the center of Makati, in 6780 building Ayala Avenue, Philippines. Our executive team lives and works in the United States, so we can meet with you in person easily to discuss your needs. Finally and most importantly – we love visitors! We look forward to meeting you!

ONSHORE
OFFSHORE

Business Process Outsourcing that doesn’t feel like Outsourcing

In a new business world where so many employees work remotely by utilizing cloud-based technology, our employees blend right in.

Whether an employee is just around the corner or across the world, they are all part of a team and the organization as a whole. We strive to support a business model that allows employees to have deep interactions.

A company culture is the foundation of success, and engaging our employees means they are more than willing to support the company and work on a common mission. Outsourced employees are people, and those interactions are key.

Offshore Outsourcing for every business format

Whether you are a single professional, or a business owner looking to expand your current venture, SuperStaff can be your trusted and dependable BPO outsourcing provider. In the global business market, only those businesses that find ways to meet challenges efficiently keep their edge. With custom-built services that fit your business needs, SuperStaff can be your partner in helping your business grow.

Develop a BPO Outsourcing Strategy with SuperStaff

Whatever BPO outsourcing needs you have, SuperStaff is more than capable of implementing a customized offshore outsourcing service that will help you grow your business. Our priority is offering performance-enabling processes that are essential for your business to reach high customer service performance.

Our sales team takes the time to understand your business’s needs before building a solution that is just right for you. We help assess which roles are right for outsourcing to ensure smooth job transition. We will be with you each step of the way.

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Your success is our story!

We are excited to hear from you!

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