A Different Call Center
SuperStaff was originally established in 2009 to provide exceptional support for our parent company, one of Fortune’s Best Companies to Work For in Health Care and Biopharma. Today, we provide that same level of service to enterprises of all kinds, everywhere. But because our parent company is still a client, we’re our own harshest critics. And that pushes us to be better, every day. If you are looking for a call center partner that understands what it’s like to grow a family-owned company into a thriving enterprise, look no further.
Our Mission
Provide business solutions with a cost-effective framework that will serve as a cornerstone for growth and development in the ever-changing BPO environment.
Our Vision
Establish an adaptive BPO solution with synchronized processes by developing sustainable international relationships that thrive on innovative and efficient business models.
Core Values
We couldn’t find the right call center partner.
So we created our own.
In 2009, our parent company, a healthcare and technology company with annual revenue over $700M, needed a business process outsourcing (BPO) provider to handle technical solutions like programming, IT, and design. SuperStaff was established to serve as the company’s in-house BPO.