The Outsourcing Experts

Rich talent pool. Reduced costs. Dedicated people. SuperStaff embraces innovation and continuous improvement to deliver tangible results for your organization.

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A Different Call Center

SuperStaff was originally established in 2009 to provide exceptional support for our parent company, one of Fortune’s Best Companies to Work For in Health Care and Biopharma. Today, we provide that same level of service to enterprises of all kinds, everywhere. But because our parent company is still a client, we’re our own harshest critics. And that pushes us to be better, every day. If you are looking for a call center partner that understands what it’s like to grow a family-owned company into a thriving enterprise, look no further.

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Our Mission

Provide business solutions with a  cost-effective framework that will serve as a cornerstone for growth and development in the ever-changing BPO environment.

Our Vision

Establish an adaptive BPO solution with synchronized processes by developing sustainable international relationships that thrive on innovative and efficient business models.

Core Values

Consistency in Quality of Work

We make sure to integrate strong customer commitment by consistently providing measurable quality service and continuous training and support.

Adaptability to change

Constant adaptation is essential to competitiveness and innovation. Our clients in the US, Europe, and the Asia Pacific rely on us to stay ahead of the game, and that’s the tangible advantage we could provide to you as well.

Privacy and Confidentiality

Data privacy and security are our utmost concern. We ensure that structural stability, data protection, and compliance with international laws are always prioritized.

We couldn’t find the right call center partner.
So we created our own.

In 2009, our parent company, a healthcare and technology company with annual revenue over $700M, needed a business process outsourcing (BPO) provider to handle technical solutions like programming, IT, and design. SuperStaff was established to serve as the company’s in-house BPO.

Get to know us better!

Our people, vision, and values set us apart from the rest.

OUR LEADERS
OUR APPROACH
OUR PROCESS
WHY OUTSOURCE WITH US

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