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Posts
- ‘The Great Resignation’ and the 32-Hour Workweek Act: How Offshoring Could Offer the Ideal Compromise
- ‘Workation’ in Pampanga: This New Trend Can Transform Your Lifestyle and Work Environment in 2022
- 10 Hilarious Customer Interaction Stories for ‘Get To Know Your Customers’ Day
- 10 Reasons Why US Companies Outsource Customer Service to the Philippines
- 10 Sure Signs You Got Customer Loyalty Right
- 16 Common Functions Delegated to Legal Process Outsourcing Companies: Determine Which, When, Where to Outsource
- 2021 Outsourcing Trends – An Inside Look Into What’s Ahead | Outsourcing Roundup Monday
- 3 Compelling Reasons Why Outsourcing Russian Customer Service Is a Strategy You Shouldn’t Neglect
- 4 Reasons Why German Customer Service Outsourcing Is Your Next Best Step For Your Business
- 4 Signs Proving That ‘The Great Resignation’ Is Far From Over
- 4 Ways Section 230 Reform May Redefine Content Moderation For Businesses Big And Small
- 5 Back-Office Support Services That Will Revolutionize Your Business in 2021 and Beyond
- 5 Biggest Challenges in Improving Patient Experience in 2022 That Healthcare Outsourcing Can Address
- 5 Key Strategies To Boost Your Black Friday Sales
- 5 Law Industry Trends in 2021 and How Legal Process Outsourcing Pushes Firms Forward
- 5 Most Outsourced Back Office Support Services and Keys to Solutions That Work
- 5 Reasons to Choose Customer Service Outsourcing in the Philippines
- 5 Requisites to Achieve Excellent Customer Support in the New Normal: A Comprehensive Primer
- 5 Solid RPO Models: Which One Is Right for Your Business?
- 5 Things About The Italians and Why It’s Worth It to Rely On Italian Customer Service
- 5 Things To Know About Outsourcing Legal Research From an LPO Provider
- 5 Ways Virtual Legal Assistants Help Law Firms Boost Satisfying Client Experience
- 6 Employee Retention Tactics That Can Boost Your Recruitment
- 6 Key Trends and Statistics to Drive Your Recruitment Strategies
- 6 Signs Proving Remote Work Is Here to Stay in 2022 (and How Outsourcing Benefits Businesses in the WFH Era)
- 6 Ways Offshore Customer Service Outsourcing Provider Boosts E-commerce Customer Lifetime Value
- 7 Fastest Post-COVID-19 Ways to Business Growth That Only E-Commerce Outsourcing Provides
- 7 Software Development Outsourcing Trends for Optimistic 2021
- 8 Advanced Customer Service Skills Your Team Needs in 2021
- 8 Efficient Ways to Boost Tech Support Process Outsourcing Success in the Post-COVID-19 Era
- 9 Live Chat KPIs Crucial to Your Business (and How Customer Service Outsourcing Can Help You Improve Them)
- 9 Most Fascinating Outsourcing Trends for 2021 and 52 Strong Statistics Supporting Them
- A Glimpse Into the 5 Latest and Most Powerful Customer Loyalty Trends of 2022
- A Glimpse Into the Past, Present, and Future Growth of the BPO Industry in the Philippines
- A Guide To Being a Proud Ally: 6 Ways You Can Foster an LGBTQ Inclusive Workplace
- A Guide to the Emerging ‘YOLO Economy:’ 4 Ways Businesses Can Attract and Retain the Millennial Workforce
- AI vs. Customer Service Agents: Are Humans Replaceable?
- All About Cyber Monday: 6 Ways E-Commerce Outsourcing Helps You Get Ready for the Biggest Online Shopping Day of the Year
- And the Tight Labor Market Continues: Here’s How You Can Attract Top Gen-Z Talents to Join Your Workforce in 2022
- As ‘The Great Resignation’ Persists, What Should Your Employee Value Proposition Look Like in 2022?
- Burnout Aside, Here Are 3 Reasons Why Your C-Suite Executives Are Joining ‘The Great Resignation’
- Call Centers in the Philippines: The Crowned King of Offshore Customer Representatives
- Celebrating World Tourism Day: How Outsourcing Can Help the Travel and Tourism Industry Rebound Post-Pandemic
- Chat Support vs. Phone Support: What are the Differences?
- Closing the Wage Gap: How Flexibility Can Help Achieve ‘Equal Pay for Equal Work’
- Compassion as a Compass: How SuperStaff Navigates the Challenges of Leading in the New Normal
- Complete Guide to Data Science Outsourcing and Why Your Business Needs It
- Comprehensive Guide to Healthcare Outsourcing: A Requisite Strategy in the New Era of Healthcare
- Comprehensive Guide to Post-Pandemic Customer Service Outsourcing to the Philippines
- Customer Service in 2023 and Beyond: Top 7 Emerging Trends in Customer Care
- Customer Support Wish List: What Your Customers Really Want
- Debunking 6 Common Myths and Misconceptions About Call Center Jobs in 2021
- Debunking 7 Common Myths About Filipino Virtual Assistants
- Discover Upcoming B2B Networking Events, Conferences and Trade Shows Worth Attending
- Find Out the Top 7 Sectors Suffering Labor Shortage Due to ‘The Great Resignation’
- From ‘The Great Resignation’ to Labor Shortage: Top 6 Factors That Will Spur Outsourcing Growth in 2022
- From Accounting to Data Science, Here Are 8 Most In-Demand Job Categories You Can Outsource to the Philippines
- Fulfillment by Amazon – How the COVID-19 Pandemic is Affecting It
- Here’s Why ‘The Great Resignation’ Is Not Happening in the Philippines
- How ‘The Great Resignation’ Drives ‘The Great Relocation’ (and Why Businesses Should Consider Outsourcing to the Philippines)
- How Data Entry Helps Businesses Succeed: Top 10 Sectors That Should Outsource Data Entry Services in 2022
- How Do You Navigate ‘The Great Resignation’?
- How Employers Can Prevent ‘The Great Regret’ From Turning Into ‘The Great Attrition’
- How Nearshoring in Colombia Helps Businesses Address IT and Software Development Shortages
- How Offshoring and Onshoring Services Can Be a Viable Staffing Solution for Companies of All Sizes
- How Outsourced Accounting Services Benefit Your Business: 7 Outstanding Ways It Enhances Your Competitive Edge
- How the Most Common Healthcare Outsourcing Services Can Help Lighten Workload For Hospital Professionals
- How the Pandemic Changed the Legal Sector: Top 5 Industries Affected by COVID-19 Litigation
- Improve Your Law Firm’s Profitability, Productivity, and Flexibility Through Paralegal Outsourcing Solutions
- In Numbers: The State of the Gender Pay Gap in 2022
- Innovation at Hand: Software Development Outsourcing in the Philippines
- Is There a Software Engineer and Developer Talent Shortage in 2022? 12 Signs the Crunch Is About To Become Bigger
- Is There an Accounting Talent Shortage?: 10 Signs It’s Time for Your Firm To Implement New Operational Strategies in 2022
- Job Seekers’ Wishlist 2022: Top 7 Hiring Practices to Implement Amid ‘The Great Resignation’
- Knowledge Process Outsourcing vs. Business Process Outsourcing: Which Solution Works Best for Your Business?
- Live Chat Support vs. Email Support: Who is Leading the Charge in 2020?
- Love in the Time of COVID-19: How the Pandemic Has Changed Dating and Romance
- Making Space for the Headspace: 5 Crucial Points Leaders Should Know About Mental Health in the Workplace
- Making the Workplace a Safe Space: 7 Ways To Build a Company Culture That Values Mental Health
- Mandarin Chinese Customer Service: The Modern B2B’s Gateway to a Burgeoning Market
- Meet 5 Types of Consumers Post-COVID-19 and Discover How You Can Capture Them Through E-commerce Outsourcing
- Metaverse in the Workplace: Top 5 Eye-Opening Facts Businesses Should Know About This Emerging Technology Trend
- Nearshoring vs. Reshoring: Which Is the Practical Response to Supply Chain Disruptions?
- Numbers Have Spoken: 38 Statistics Proving the Benefits of Multilingual Solutions for Businesses
- Offshoring to the Philippines: The Logical Solution for Businesses to Thrive in ‘The Great Resignation’
- Outsourcing to the Philippines: 5 Signs Pointing to Pampanga Being the Next Big BPO Destination
- Outsourcing Trends and Statistics for 2020 and Beyond
- Outsourcing vs. In-House Recruitment: Which is Better?
- Pandemic Diaries: A Peek Into the Lives of Our Super (WFH) Staff
- Recruitment Process Outsourcing and ‘The Great Rehire’ of 2021: 7 Ways RPO Solutions Enhance B2B’s Talent Acquisition Strategies
- Recruitment Process Outsourcing vs. In-House Recruitment: 7 Reasons RPO Is Better For Your Business
- Should You Use Emojis at Work? 5 Interesting Insights To Answer the Question
- State of the US Healthcare Labor Shortage in 13 Compelling Numbers
- State of the US Labor Market in 10 Powerful Q1 Statistics
- The Future of Law: Hybrid Jury Trials and Virtual Paralegal Services
- The Future of Recruitment Process Outsourcing: 2021 Hiring Trends That Address the Hybrid Work Model
- The Importance of Customer Response Time (and How E-Commerce Outsourcing Can Help Improve Your CRT)
- The Irony of the Return-to-Office Mandate Falling After Labor Day: Tech Workers Among the Strongest Critics
- The True Cost of ‘The Great Resignation’: How Voluntary Attrition Is Hurting Your Business in More Ways Than You Imagine
- The Ultimate Guide to Accounting Outsourcing Services in the Philippines
- Top 10 Trends Shaping the Future of Telehealth and Telemedicine Post COVID-19
- Top 22 Powerful Customer Service Statistics Proving the Value of Customer Experience in 2021
- Top 5 Controversies Surrounding Return-to-Office Mandate
- Top 5 US Companies That Found Success Through Outsourcing Services in the Philippines
- Top 5 Ways Offshore Outsourcing Solutions Empower Both Startups and Forbes-Ranked Businesses
- Top 5 Ways the Women Workforce Can Help Rebuild Your Company Amid ‘The Great Resignation’
- Top 6 Business Mistakes You Can Avoid With the Help of a BPO
- Top 6 Unconventional Hiring Strategies Businesses Can Implement While Navigating ‘The Great Resignation’
- Top 6 Useful Tools and Software When Outsourcing Virtual Executive Assistants In 2022
- Top 7 Ways Call Center Outsourcing Can Reboot Your Business Post-Pandemic
- Top 7 Workplace Trends in 2022 That Decision Makers Should Know
- Top 8 Accounting Skills Your Outsourced Accountants Should Have
- Top 8 Must-Know Digital Content Marketing Strategies To Help Fuel Brand Awareness and Growth in 2022
- Turning ‘The Great Resignation’ Into ‘The Great Reshuffle:’ 5 Ways to Accommodate Career Shifters While Growing Your Business This 2022
- Ultimate Guide to Mastering Multilingual Customer Support (And Why E-commerce Websites Need It)
- Understanding the 7 Different Types of Outsourced Financial Services
- Understanding the Data Science Outsourcing Process
- What Are the Top 7 Industries Best Suited for Nearshoring Solutions?
- What Businesses Can Learn From ‘The Great Resignation’: Top 5 Key Takeaways and 20 Powerful Statistics
- What Comes After ‘The Great Resignation’ in 2022: Preparing Your Business for the Upcoming ‘Great Resignation’ Recovery Period
- What Could Web3 Possibly Mean for the Outsourcing Sector?
- What E-commerce Outsourcing Brings to the Table: 5 Best Customer Service Practices to Beat the Big Players
- What E-Commerce Outsourcing Can Do for You: 7 Tasks You Can Outsource for Your Online Business
- What Is RPO in US Staffing?: A Step-by-Step Representation of How It Takes Place
- What Recruitment Process Outsourcing Can Do for You: 6 Tips for Building a More Diverse and Inclusive Workplace
- What Role Does Content Writing Play in Your E-commerce Sales Funnel?
- What You Need to Know About the Global IT Labor Shortage in 15 Powerful Numbers
- What You’re Getting Wrong About Customer Loyalty: Uncovering the Truth Behind 7 Commonly Heard Brand Loyalty Myths
- Where To Find and How To Recruit Untapped Workforce Amid ‘The Great Resignation’
- Why and How You Should Reinvent Your Telesales, Telemarketing, and Sales Support Strategies in 2022
- Why Having Multilingual Customer Service Agents Is Still Better Than Automated Multi-Language Channels
- Why Nearshoring to Colombia Is an Excellent Strategic Option for US Businesses
- World Statistics Day: 15 Eye-Opening Numbers Highlighting the Importance of Data Science Outsourcing for Businesses
- Your Guide to Back-Office Solutions: Importance, Types, and Advantages
- Your Guide to Technology in Outsourcing: 5 Tech-Driven Trends Redefining the BPO Industry in 2022