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Posts
- ‘The Great Resignation’ and the 32-Hour Workweek Act: How Offshoring Could Offer the Ideal Compromise
- ‘Workation’ in Pampanga: This New Trend Can Transform Your Lifestyle and Work Environment in 2022
- 10 Hilarious Customer Interaction Stories for ‘Get To Know Your Customers’ Day
- 10 Reasons Why US Companies Outsource Customer Service to the Philippines
- 10 Sure Signs You Got Customer Loyalty Right
- 16 Common Functions Delegated to Legal Process Outsourcing Companies: Determine Which, When, Where to Outsource
- 19 Frequently Asked Questions About Legal Process Outsourcing
- 2021 Outsourcing Trends – An Inside Look Into What’s Ahead | Outsourcing Roundup Monday
- 3 Compelling Reasons Why Outsourcing Russian Customer Service Is a Strategy You Shouldn’t Neglect
- 4 Reasons Why German Customer Service Outsourcing Is Your Next Best Step For Your Business
- 4 Signs Proving That ‘The Great Resignation’ Is Far From Over
- 4 Ways Section 230 Reform May Redefine Content Moderation For Businesses Big And Small
- 5 Back-Office Support Services That Will Revolutionize Your Business in 2021 and Beyond
- 5 Biggest Challenges in Improving Patient Experience in 2022 That Healthcare Outsourcing Can Address
- 5 Compelling Reasons to Work With Nearshore Call Centers And Why Colombia Should Be Your Chosen BPO Destination
- 5 Key Strategies To Boost Your Black Friday Sales
- 5 Law Industry Trends in 2021 and How Legal Process Outsourcing Pushes Firms Forward
- 5 Most Outsourced Back Office Support Services and Keys to Solutions That Work
- 5 Reasons to Choose Customer Service Outsourcing in the Philippines
- 5 Reasons Why Partnering With a Call Center in the Philippines is the Best Strategy As Odds of US Recession Looms
- 5 Requisites to Achieve Excellent Customer Support in the New Normal: A Comprehensive Primer
- 5 Solid RPO Models: Which One Is Right for Your Business?
- 5 Specialty Healthcare Outsourcing Services for Pharmaceuticals To Mitigate Impacts of Inflation Reduction Act 2022
- 5 Things About The Italians and Why It’s Worth It to Rely On Italian Customer Service
- 5 Things To Know About Outsourcing Legal Research From an LPO Provider
- 5 Ways Data Science Specialists Outsourcing Can Help You Navigate Economic Headwinds
- 5 Ways Virtual Legal Assistants Help Law Firms Boost Satisfying Client Experience
- 6 Ecommerce Outsourcing Solutions To Cope With Inflation and Shift in Consumer Spending
- 6 Employee Retention Tactics That Can Boost Your Recruitment
- 6 Key Trends and Statistics to Drive Your Recruitment Strategies
- 6 Outsourcing Solutions To Prepare You For the Black Friday and Cyber Monday (BFCM) Sales Craze
- 6 Signs Proving Remote Work Is Here to Stay in 2022 (and How Outsourcing Benefits Businesses in the WFH Era)
- 6 Ways Offshore Customer Service Outsourcing Provider Boosts E-commerce Customer Lifetime Value
- 7 Big Healthcare Tech Trends Shaping the Future of the Health Industry
- 7 Fastest Post-COVID-19 Ways to Business Growth That Only E-Commerce Outsourcing Provides
- 7 Software Development Outsourcing Trends for Optimistic 2021
- 8 Advanced Customer Service Skills Your Team Needs in 2021
- 8 Efficient Ways to Boost Tech Support Process Outsourcing Success in the Post-COVID-19 Era
- 9 Live Chat KPIs Crucial to Your Business (and How Customer Service Outsourcing Can Help You Improve Them)
- 9 Most Fascinating Outsourcing Trends for 2021 and 52 Strong Statistics Supporting Them
- A Glimpse Into the 5 Latest and Most Powerful Customer Loyalty Trends of 2022
- A Glimpse Into the Past, Present, and Future Growth of the BPO Industry in the Philippines
- A Guide To Being a Proud Ally: 6 Ways You Can Foster an LGBTQ Inclusive Workplace
- A Guide to the Emerging ‘YOLO Economy:’ 4 Ways Businesses Can Attract and Retain the Millennial Workforce
- Addressing Widespread Talent Shortages in Western Economies Through Nearshoring in Latin America
- AI in Back Office Operations: Unlocking Opportunities and Navigating Limitations
- AI vs. Customer Service Agents: Are Humans Replaceable?
- All About Cyber Monday: 6 Ways E-Commerce Outsourcing Helps You Get Ready for the Biggest Online Shopping Day of the Year
- All the Latest Developments in the Philippine Call Center Industry in 2023
- An Extensive List of BPO Dispatch Services for the Logistics Sector
- And the Tight Labor Market Continues: Here’s How You Can Attract Top Gen-Z Talents to Join Your Workforce in 2022
- Answering 13 Frequently Asked Questions About Specialty Healthcare Outsourcing
- Answering Frequently Asked Questions About Financial Services Outsourcing
- Artificial Intelligence and Machine Learning Jobs Outsourcing: Ultimate Guide to Nearshoring AI and ML Solutions
- As ‘The Great Resignation’ Persists, What Should Your Employee Value Proposition Look Like in 2022?
- Australia’s Labor Shortage: Is It the Biggest Challenge Facing the Australian Firms Today?
- Australian Insurance Industry Faces Talent Crisis: Insurance Outsourcing Services May Address Labor Crunch
- Back Office Staffing Solutions That May Help Small and Mid-Sized Enterprises Transition to a Four-Day Workweek
- Beyond the Boardroom: External Factors Shaping Business Growth
- Breaking Down the Numbers: Economic Impact of BPO Industry in the Philippines
- Breaking Down the Paradox of New Zealand’s Post-Pandemic Labor Shortage Through the Lens of a Philippine BPO Provider
- Bridging the Gap: How To Cater to Diverse Generational Customer Support Preferences
- Burnout Aside, Here Are 3 Reasons Why Your C-Suite Executives Are Joining ‘The Great Resignation’
- Call Center Outsourcing Trends 2023 and Beyond: See the Future of BPO in 63 Compelling Numbers
- Call Centers in the Philippines: The Crowned King of Offshore Customer Representatives
- Celebrating World Tourism Day: How Outsourcing Can Help the Travel and Tourism Industry Rebound Post-Pandemic
- Chat Support vs. Phone Support: What are the Differences?
- ChatGPT for Customer Service: Is It a Friend or a Foe?
- Closing the Wage Gap: How Flexibility Can Help Achieve ‘Equal Pay for Equal Work’
- Colombia vs Argentina for Nearshore Tech Outsourcing: What’s the Top Latin American Nearshoring Destination?
- Colombia vs Brazil for Nearshore Tech Outsourcing in Latin America: Which Country Will Emerge On Top?
- Colombia vs Costa Rica for Nearshore Technology Outsourcing: An In-Depth Look at Two of Latin America’s Top Emerging Nearshore Tech Destinations
- Colombia vs Mexico for Nearshore Technology Outsourcing: A Comparative Summary of Two Emerging Nearshoring BPO Destinations
- Colombia: The Latin American Country To Do Business With Today
- Compassion as a Compass: How SuperStaff Navigates the Challenges of Leading in the New Normal
- Compelling Insights into the Labor Shortage as the Business Sector Steps into 2024
- Complete Guide to Data Science Outsourcing and Why Your Business Needs It
- Comprehensive Guide to Healthcare Outsourcing: A Requisite Strategy in the New Era of Healthcare
- Comprehensive Guide to Post-Pandemic Customer Service Outsourcing to the Philippines
- Customer Service for Tourism Industry: Tasks You Can Outsource to a Call Center
- Customer Service in 2023 and Beyond: Top 7 Emerging Trends in Customer Care
- Customer Support Wish List: What Your Customers Really Want
- Data Science Outsourcing Growth Trend: What Are the Top 5 Industries That Use Data Science Services the Most?
- Debunking 6 Common Myths and Misconceptions About Call Center Jobs in 2021
- Debunking 7 Common Myths About Filipino Virtual Assistants
- Decoding Customer Feedback: 10 Types of Consumer Insights That Will Determine Your Success
- Decoding Data Excellence: A Simplified Guide to Business Intelligence Outsourcing
- Designing the AI Landscape: How Nearshoring Artificial Intelligence Architects Shapes Your AI Success
- Discover Upcoming B2B Networking Events, Conferences and Trade Shows Worth Attending
- Do C-Suites Still Need Virtual Administrative Assistants Even With Widespread Use of AI?
- Domestic Offshoring, Onshoring, Reshoring, Offshoring, and Nearshoring: A Comparative Look at the Most Strategic Outsourcing Models in the Era of Multiple Market Disruptions
- Driving Innovation: Nearshoring Artificial Intelligence (AI) and Machine Learning (ML) Services to Colombia
- Empowering Mt. Pinatubo’s Children: Camias Resettlement ES and Its Crucial Role in Shaping the Future of the Aeta Community
- Failing at Multi-language Customer Support? How Outsourcing Can Help
- Fair BPO Pricing Models: A Win-Win Approach for Clients and Providers
- Fashion E-Commerce Trends: How Online Brands Can Stand Out Globally With Outsourced Retail Services
- Find Out the Top 7 Sectors Suffering Labor Shortage Due to ‘The Great Resignation’
- Fine-Tuning Your Business: 9 Key Strategies for Addressing Customer Pain Points
- Florida’s Medicaid 2-Hour Wait Time for Spanish Speakers and Other Scenarios Showing Significance of Multilingual Customer Service Agents
- Friendshoring vs. Outsourcing vs. Offshoring vs. Nearshoring: New Buzzwords That B2B Decision Makers Must Know
- From ‘The Great Resignation’ to Labor Shortage: Top 6 Factors That Will Spur Outsourcing Growth in 2022
- From Accounting to Data Science, Here Are 8 Most In-Demand Job Categories You Can Outsource to the Philippines
- From Specialty Outsourcing to Omnichannel Customer Support, How Does the Philippine BPO Industry Look Like Today?
- Fulfillment by Amazon – How the COVID-19 Pandemic is Affecting It
- Future of the Automotive Industry: Market Trends, Challenges, and Strategies for Global Car Companies
- Generative AI Content Creation and Customer Experience: A Significant Link Between Two Seemingly Separate Concepts
- Get To Know Your Customers Day 2023: 6 Ways To Build Stronger Customer Relationships Through Call Center Support
- Global Supply Chain Disruptions And What You Can Do To Mitigate Impacts
- Google’s Helpful Content Update: Best B2B Practices From Content Writing Outsourcing Provider
- Guide to Nearshoring vs. Offshoring: Key Differences, Advantages, and Disadvantages
- Harnessing the Power of Storytelling for Business Content Writing: Tips for Engaging Audiences in Your Upbeat Voice
- Here’s Why ‘The Great Resignation’ Is Not Happening in the Philippines
- Here’s Another Option For AI Development Outsourcing: Offshoring a Support Team From a BPO
- How ‘The Great Resignation’ Drives ‘The Great Relocation’ (and Why Businesses Should Consider Outsourcing to the Philippines)
- How Back Office Solutions for Media and Entertainment Help Address Industry Challenges
- How Back Office Transport Services Help Solve the Top Challenges Facing the Logistics Sector
- How Data Entry Helps Businesses Succeed: Top 10 Sectors That Should Outsource Data Entry Services in 2022
- How Do You Navigate ‘The Great Resignation’?
- How Employers Can Prevent ‘The Great Regret’ From Turning Into ‘The Great Attrition’
- How Nearshoring Companies Can Help Address the Customer Service Agents Shortage in the North American Aviation Industry
- How Nearshoring in Colombia Helps Businesses Address IT and Software Development Shortages
- How Offshoring and Onshoring Services Can Be a Viable Staffing Solution for Companies of All Sizes
- How Outsourced Accounting Services Benefit Your Business: 7 Outstanding Ways It Enhances Your Competitive Edge
- How Outsourcing Enables Businesses To Streamline Financial Operations
- How Outsourcing Tech Jobs Enables Businesses To Accelerate Digital Transformation
- How Outsourcing to the Philippines Can Help Singapore Toward Becoming a Smart Nation Despite Widespread Labor Shortage
- How Powerful Customer Service Escalation Support Representatives Are in Keeping Customers Happy
- How Spanish Customer Service Representatives Help US Businesses Foster Loyalty Among Global Customers
- How the Most Common Healthcare Outsourcing Services Can Help Lighten Workload For Hospital Professionals
- How the Pandemic Changed the Legal Sector: Top 5 Industries Affected by COVID-19 Litigation
- Improve Your Law Firm’s Profitability, Productivity, and Flexibility Through Paralegal Outsourcing Solutions
- In Numbers: The State of the Gender Pay Gap in 2022
- In-house vs. Outsourced Sales Support Through Nearshore Solutions
- Innovation at Hand: Software Development Outsourcing in the Philippines
- Invest in CX Strategy: Why Designing CX ROI Model Matters
- Is There a Software Engineer and Developer Talent Shortage in 2022? 12 Signs the Crunch Is About To Become Bigger
- Is There an Accounting Talent Shortage?: 10 Signs It’s Time for Your Firm To Implement New Operational Strategies in 2022
- Job Seekers’ Wishlist 2022: Top 7 Hiring Practices to Implement Amid ‘The Great Resignation’
- Knowledge Process Outsourcing vs. Business Process Outsourcing: Which Solution Works Best for Your Business?
- Live Chat Support vs. Email Support: Who is Leading the Charge in 2020?
- Love in the Time of COVID-19: How the Pandemic Has Changed Dating and Romance
- Making Space for the Headspace: 5 Crucial Points Leaders Should Know About Mental Health in the Workplace
- Making the Workplace a Safe Space: 7 Ways To Build a Company Culture That Values Mental Health
- Mandarin Chinese Customer Service: The Modern B2B’s Gateway to a Burgeoning Market
- Medical Call Center Services That Are Pivotal for the Healthcare Industry
- Meet 5 Types of Consumers Post-COVID-19 and Discover How You Can Capture Them Through E-commerce Outsourcing
- Metaverse in the Workplace: Top 5 Eye-Opening Facts Businesses Should Know About This Emerging Technology Trend
- Navigating the North Dakota Talent Crunch: 5 In-Demand Jobs That Philippines Outsourcing Can Fill
- Navigating the Worst Healthcare Worker Shortages Across States
- Nearshore IT Outsourcing Can Solve Colorado’s Demand For Computer and Information Systems Managers
- Nearshore Software Development Outsourcing to Colombia May Answer U.S. Software Engineer and Software Developer Shortages
- Nearshore vs. Offshore Call Centers: What Are the Differences?
- Nearshoring Best Practices: Harnessing Geographical Proximity for Outsourcing Success
- Nearshoring to South America: Which BPO Destinations Are the Best for Technology Outsourcing?
- Nearshoring vs. Reshoring: Which Is the Practical Response to Supply Chain Disruptions?
- Numbers Have Spoken: 38 Statistics Proving the Benefits of Multilingual Solutions for Businesses
- Offshoring to the Philippines: The Logical Solution for Businesses to Thrive in ‘The Great Resignation’
- Offshoring vs. Nearshoring: Which Outsourcing Model Is Better?
- Optimizing Healthcare Supply Chain through Outsourced Inventory Management
- Outsourced Recruiting vs. In-House Recruitment Today: How RPO Emerges as Top Recruitment Trend
- Outsourced Recruitment Services Could Break Montana’s Demand for Human Resource Specialists
- Outsourcing Customer Service: A Labor Shortage Solution
- Outsourcing Jobs to the Philippines May Fill Vermont’s Severe Developer and Accountant Talent Shortages
- Outsourcing to the Philippines: 5 Signs Pointing to Pampanga Being the Next Big BPO Destination
- Outsourcing Trends and Statistics for 2020 and Beyond
- Outsourcing vs. In-House Recruitment: Which is Better?
- Pandemic Diaries: A Peek Into the Lives of Our Super (WFH) Staff
- Philippines Outsourcing Companies May Help Fill Alabama’s Most In-Demand Occupations
- Powering Through Hyper Innovation: Leveraging Outsourcing Services for the Dynamic Energy Sector
- Precision Matters: The Vital Role of Accurate Data Entry in Freight Billing
- Proving the Power of Human Customer Service Through These 7 Real-Life Stories
- Real Estate BPO Services To Advance Your Property Buy-and-Sell Processes
- Recruitment Process Outsourcing and ‘The Great Rehire’ of 2021: 7 Ways RPO Solutions Enhance B2B’s Talent Acquisition Strategies
- Recruitment Process Outsourcing vs. In-House Recruitment: 7 Reasons RPO Is Better For Your Business
- Redefining Customer Experience With Human-Centered AI Touch Points
- Should You Use Emojis at Work? 5 Interesting Insights To Answer the Question
- Signs You Need To Outsource After-Hour Calls to BPO Customer Support Representatives
- State of the US Healthcare Labor Shortage in 13 Compelling Numbers
- State of the US Labor Market in 10 Powerful Q1 Statistics
- The ‘Philippines Offshoring + Colombia Nearshoring’ Strategy: A Formula Amid Global Economic Disruptions
- The Case for Amplified CX for the Transportation and Logistics Sector in the Post-Pandemic Era
- The Future of Law: Hybrid Jury Trials and Virtual Paralegal Services
- The Future of Legal: Challenges Ahead, Metaverse Hearing, ChatGPT, and Highly Integrated Outsourced Paralegal Services
- The Future of Recruitment Process Outsourcing: 2021 Hiring Trends That Address the Hybrid Work Model
- The Future of Tech Support and Help Desk: What C-Suites Need to Know About the Latest Global Industry Trends
- The Future of the Pharmaceutical Industry: Outsourcing Pharma Non-Clinical Functions From a Philippine BPO Partner
- The Future of Workforce in the AI Age: HR Outsourcing Trends in 47 Compelling Numbers
- The Importance of Customer Response Time (and How E-Commerce Outsourcing Can Help Improve Your CRT)
- The Irony of the Return-to-Office Mandate Falling After Labor Day: Tech Workers Among the Strongest Critics
- The ROI of Customer Experience for Leaders: 5 Formulas Proving CX Is Not Entirely Abstract
- The True Cost of ‘The Great Resignation’: How Voluntary Attrition Is Hurting Your Business in More Ways Than You Imagine
- The Ultimate Guide to Accounting Outsourcing Services in the Philippines
- Top 10 Trends Shaping the Future of Telehealth and Telemedicine Post COVID-19
- Top 13 Most Commonly Asked Questions About Recruitment Process Outsourcing
- Top 22 Powerful Customer Service Statistics Proving the Value of Customer Experience in 2021
- Top 5 Controversies Surrounding Return-to-Office Mandate
- Top 5 Outsourcing Best Practices: Get the Best Out of BPOs in the Philippines
- Top 5 US Companies That Found Success Through Outsourcing Services in the Philippines
- Top 5 Ways Offshore Outsourcing Solutions Empower Both Startups and Forbes-Ranked Businesses
- Top 5 Ways the Women Workforce Can Help Rebuild Your Company Amid ‘The Great Resignation’
- Top 6 Business Mistakes You Can Avoid With the Help of a BPO
- Top 6 Unconventional Hiring Strategies Businesses Can Implement While Navigating ‘The Great Resignation’
- Top 6 Useful Tools and Software When Outsourcing Virtual Executive Assistants In 2022
- Top 7 Ways Call Center Outsourcing Can Reboot Your Business Post-Pandemic
- Top 7 Workplace Trends in 2022 That Decision Makers Should Know
- Top 8 Accounting Skills Your Outsourced Accountants Should Have
- Top 8 Most Commonly Asked Questions About Knowledge Process Outsourcing
- Top 8 Must-Know Digital Content Marketing Strategies To Help Fuel Brand Awareness and Growth in 2022
- Top Payroll Statistics and FAQs About Outsourcing Payroll Services
- Turning ‘The Great Resignation’ Into ‘The Great Reshuffle:’ 5 Ways to Accommodate Career Shifters While Growing Your Business This 2022
- U.S. and Eurozone Manufacturing Demand Slowdown: How BPO Manufacturing Solutions Can Help Businesses Ride the Tide
- Ultimate Guide to Mastering Multilingual Customer Support (And Why E-commerce Websites Need It)
- Understanding the 7 Different Types of Outsourced Financial Services
- Understanding the Data Science Outsourcing Process
- Unlock Your AI Potential By Nearshoring Prompt Engineering Projects
- Unlocking Global Markets with Multilingual Customer Service: The Key to Business Expansion
- Watch Out! These 4 Ugly Dating Trends Have Crept Into the Workplace
- What Are the Consumer Electronics Customer Support Services Provided By a Call Center?
- What Are the Top 7 Industries Best Suited for Nearshoring Solutions?
- What Businesses Can Learn From ‘The Great Resignation’: Top 5 Key Takeaways and 20 Powerful Statistics
- What Comes After ‘The Great Resignation’ in 2022: Preparing Your Business for the Upcoming ‘Great Resignation’ Recovery Period
- What Could Web3 Possibly Mean for the Outsourcing Sector?
- What E-commerce Outsourcing Brings to the Table: 5 Best Customer Service Practices to Beat the Big Players
- What E-Commerce Outsourcing Can Do for You: 7 Tasks You Can Outsource for Your Online Business
- What Is RPO in US Staffing?: A Step-by-Step Representation of How It Takes Place
- What Recruitment Process Outsourcing Can Do for You: 6 Tips for Building a More Diverse and Inclusive Workplace
- What Role Does Content Writing Play in Your E-commerce Sales Funnel?
- What Role Does Conversational AI Play With Customer Experience?
- What You Need to Know About the Global IT Labor Shortage in 15 Powerful Numbers
- What You’re Getting Wrong About Customer Loyalty: Uncovering the Truth Behind 7 Commonly Heard Brand Loyalty Myths
- Where Do US Firms Go for Offshoring: Outsourcing Companies in the Philippines and Other Countries
- Where To Find and How To Recruit Untapped Workforce Amid ‘The Great Resignation’
- Why and How You Should Reinvent Your Telesales, Telemarketing, and Sales Support Strategies in 2022
- Why and Hows of Hiring Machine Learning Engineer Teams from Colombia
- Why Having Multilingual Customer Service Agents Is Still Better Than Automated Multi-Language Channels
- Why Is 360-degree Customer View Relevant to Customer Experience?
- Why Nearshoring to Colombia Is an Excellent Strategic Option for US Businesses
- Why Outsourcing Accounts Receivable Became Crucial to Businesses in the Post-Pandemic Era
- Why the Banking Sector Should Outsource Financial Services to a BPO Provider
- Why the Philippines Is a Top Destination for Multilingual Omnichannel Customer Support
- Why You Need a Chinese Call Center (and How to Find the Right BPO Partner for the Job)
- With High Resignation Rates, Idaho Businesses May Benefit From Global Outsourcing Services
- World Statistics Day: 15 Eye-Opening Numbers Highlighting the Importance of Data Science Outsourcing for Businesses
- Your Guide to Back-Office Solutions: Importance, Types, and Advantages
- Your Guide to Technology in Outsourcing: 5 Tech-Driven Trends Redefining the BPO Industry in 2022
