Russian customer service fit for a potential economic superpower
Russia has vast potential to become an economic giant. The benefits are limitless for investors willing to learn the nature of Russia’s challenges and opportunities.
If you want to establish a solid market presence in the country, building relationships among Russian customers should be your priority. Note that Russians feel more at ease if they feel they can trust the person on the other line. They also tend to be formal when speaking business.
Outsourcing Russian customer service functions to a company that displays deep familiarity with Russian culture is therefore wise. Choose a BPO with Russian-speaking customer service that has agents capable of showing the highest level of professionalism.
SuperStaff’s agents are trained in building relationship among Russian customers
SuperStaff understands the role that language and culture play in the success of any business. As such, we design our training programs to help our agents develop excellent customer service and culturally fit skills. Whether through phone, email, or chat, our highly proficient Russian call center support team knows how to represent your brand best.