Our Process

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How it works

At SuperStaff, we don’t believe in a one-size-fits-all approach. While we employ tried-and-proven business models, we make enough room for scalability. Simply put, we make what works for you.

1 Identify needs

Understand the nature of the business, identify client needs, and create a baseline model that will meet the client’s budget.

4 Select from talent pool

Ensure client involvement by allowing them to choose candidates from our talent pool.

2 Establish goals

Establish SMART (specific, measurable, attainable, realistic, and time-based) goals, and set expectations between clients and outsourced agents.

5 Train and integrate

Schedule training sessions to ensure that each agent is up to par with the client’s business standards and is able to integrate service in the client’s business operation.

3 Create scope of work

Customize services to ensure that goals are aligned with the client’s needs and all the requirements have been covered.

6 Manage operation

Ensure business operations run smoothly by consistently monitoring results as well as having open communication between agents and clients for continuous process improvement.

1 Identify needs

Understand the nature of the business, identify client needs, and create a baseline model that will meet the client’s budget.

4 Select from talent pool

Ensure client involvement by allowing them to choose candidates from our talent pool.

2 Establish goals

Establish SMART (specific, measurable, attainable, realistic, and time-based) goals, and set expectations between clients and outsourced agents.

5 Train and integrate

Schedule training sessions to ensure that each agent is up to par with the client’s business standards and is able to integrate service in the client’s business operation.

3 Create scope of work

Customize services to ensure that goals are aligned with the client’s needs and all the requirements have been covered.

6 Manage operation

Ensure business operations run smoothly by consistently monitoring results as well as having open communication between agents and clients for continuous process improvement.

The SuperStaff Approach

Scalable Processes

Comparative Cost Advantage

Consistent

Transparent

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OUR leaders
WHY OUTSOURCE WITH US

Businesses differ in nature and extent

We help realize your vision by providing scalable solutions. Our process is designed to facilitate fruitful collaboration while keeping you in control of your business.

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