Blog - Philippine Outsourcing & BPO Call Center Services

9 Live Chat KPIs Crucial to Your Business (and How Customer Service Outsourcing Can Help You Improve Them)
Live chat ranks first among all customer service solution platforms in driving customer satisfaction—with a staggering 92% rating. Additionally, due to its convenience, accessibility, and real-time response feature, 53% ...
3 Compelling Reasons Why Outsourcing Russian Customer Service Is a Strategy You Shouldn’t Neglect
Russia is one of the most overlooked prospects for overseas expansion, even with its massive, diverse population of over 140 million people. Imagine what possibilities you can unlock if ...
5 Back-Office Support Services That Will Revolutionize Your Business in 2021 and Beyond
Many businesses scrambled to transition to remote work and expand digital transformation initiatives in response to COVID-19. The drastic move has taken their bottom lines by surprise. On the ...

3007, 2021

9 Live Chat KPIs Crucial to Your Business (and How Customer Service Outsourcing Can Help You Improve Them)

Live chat ranks first among all customer service solution platforms in driving customer satisfaction—with a staggering 92% rating. ...

2707, 2021

Russia is one of the most overlooked prospects for overseas expansion, even with its massive, diverse population of ...

2307, 2021

lady2021-07-23T20:18:25+08:00Back Office Support|

Many businesses scrambled to transition to remote work and expand digital transformation initiatives in response to COVID-19. The ...