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BlogSuperStaff Writer2025-01-07T15:25:36+08:00

Blog Archive

Amid Ongoing Tech Layoffs in 2025, Outsourcing Emerges as One of the Top Startup Growth Strategies

Read about the most pressing trends, market disruptions, technological developments, economic factors, demographic shifts, and ethical considerations shaping the business landscape today.

Featured Article

Is the US Economy Going Into a Recession in 2025?: The Role of Outsourcing in Future-Proofing Business Operations

By Hannah Krisha Tongco|April 1st, 2025|

The Future of Outsourcing: Trends to Watch in 2025

By Ann Gelli Tolentino|March 13th, 2025|

2025 B2C Industry Trends: How Outsourcing to a BPO Enhances Personalization at Scale

By Hannah Krisha Tongco|January 24th, 2025|

Customer Experience

From Chaos to Control: How BPOs Are Solving Supply Chain Bottlenecks

By Ann Gelli Tolentino|2025-04-28T14:20:18+08:00April 28th, 2025|

Helpdesk to Cybersecurity: A Breakdown of IT Functions You Can Outsource Today

By Ann Gelli Tolentino|2025-04-28T14:17:03+08:00April 28th, 2025|

From Cost Saver to Growth Driver: The True Value of Customer Service Outsourcing in 2025

By Ana Catalina Paje|2025-04-25T20:52:27+08:00April 23rd, 2025|

Why CX Is More Important Than Ever: Improving Customer Service Through Outsourcing To Address Sinking U.S. Consumer Sentiment

By Marc Hidalgo|2025-04-16T11:12:08+08:00April 16th, 2025|

Ahead of the Curve Trends

Amid Ongoing Tech Layoffs in 2025, Outsourcing Emerges as One of the Top Startup Growth Strategies

By Billy Samonte|2025-04-28T14:53:39+08:00April 28th, 2025|

AI Scribes vs. Outsourced Medical Transcriptionists: Importance of Blending Automation and Human Connection

By EJ Verginisa|2025-04-28T14:52:28+08:00April 28th, 2025|

Fast-Tracking Your AI Project? Outsourcing AI Training Data Annotation and Human-in-the-Loop Solutions May Be the Answer

By SuperStaff Editorial Board|2025-04-28T14:49:35+08:00April 28th, 2025|

As Medical Device Funding Shrinks, Here’s Why the Importance of Cybersecurity in Healthcare Demands Strategic IT Outsourcing

By Billy Samonte|2025-04-28T14:48:39+08:00April 28th, 2025|

Outsourcing Strategies

Handling Peak Season Customer Service: Why Retailers Turn to Outsourced Teams for Holiday Readiness

By Ann Gelli Tolentino|2025-04-28T14:52:57+08:00April 28th, 2025|

From BPO to KPO: How the Philippines Is Leading the Next Wave of Outsourcing

By EJ Verginisa|2025-04-28T14:51:46+08:00April 28th, 2025|

Outsourcing as a Strategy to Address Employee Attrition and Underperformance

By EJ Verginisa|2025-04-28T14:47:56+08:00April 28th, 2025|

The New Normal: How Remote Medical Assistants Are Supporting Health Professionals and Improving Patient Care

By Jaymee Cichon|2025-04-28T14:45:44+08:00April 28th, 2025|

Industry Insights

When Ocean Freight Is Unpredictable, Outsourced Track & Trace Becomes Essential

By Jaymee Cichon|2025-04-28T14:45:02+08:00April 28th, 2025|

Cybersecurity in 2025: Defending Against Tomorrow’s Threats Today

By Marc Hidalgo|2025-04-25T20:52:00+08:00April 25th, 2025|

More Workers Are Embracing Non-Linear Career Paths: How Outsourced Recruitment Teams Can Navigate This Growing Trend

By Chona Sunico|2025-04-16T11:19:24+08:00April 16th, 2025|

How Biopharma Companies Can Stay Agile Amid Market Volatility and Scientific Setbacks

By Ana Catalina Paje|2025-04-14T07:48:59+08:00April 14th, 2025|

Offshoring

When U.S. Business Policy Shifts Too Fast, Offshore Teams Provide the Steady Hand You Need

By SuperStaff Editorial Board|2025-04-07T14:52:59+08:00April 7th, 2025|

Addressing 9 Common Questions About Outsourcing to Call Centers in the Philippines

By Jaymee Cichon|2024-10-08T19:02:51+08:00April 13th, 2024|

Key Nearshoring and Offshoring Trends to Watch Out for in 2024 and Beyond

By Ann Gelli Tolentino|2025-04-07T09:37:23+08:00March 18th, 2024|

Building Your Real Estate Back-Office Support Team From a Call Center in the Philippines

By SuperStaff Editorial Board|2024-10-08T19:40:58+08:00March 8th, 2024|

Nearshoring

Fiesta Fridays and Tinto Breaks: Exploring the Unique Facets of Call Center Colombia Workplace Culture

By SuperStaff Editorial Board|2025-03-28T04:44:12+08:00February 28th, 2025|

Why Colombia’s Skilled Workforce, Education, and Work Ethics Make It a Nearshoring Powerhouse

By SuperStaff Editorial Board|2024-10-10T22:36:02+08:00October 14th, 2024|

A Detailed Guide to Nearshore Outsourcing for Forward-Thinking Leaders

By SuperStaff Editorial Board|2024-10-10T14:40:04+08:00September 29th, 2024|

Ring-Ring, Hola Medellín! Nearshoring Takes Powerful Spin in the ‘City of Eternal Springs’

By SuperStaff Editorial Board|2024-08-28T08:57:40+08:00May 16th, 2024|

Artificial Intelligence and Machine Learning

Leveraging Philippine Call Centers: How AI Developer Firms Can Enhance Customer and Tech Support

By EJ Verginisa|2024-09-24T17:30:22+08:00August 24th, 2024|

Microsoft Is Outsourcing AI: You Should Too! Here’s a Cost Comparison of In-House vs. Outsourced AI Development Team

By SuperStaff Editorial Board|2024-07-15T22:43:31+08:00July 15th, 2024|

AI vs. Outsourcing Services for Small Businesses: 44 Powerful Statistics for Informed Decision- Making

By SuperStaff Editorial Board|2024-10-09T07:51:33+08:00April 6th, 2024|

With the Unprecedented Demand for Robotic Process Automation + AI, Recruit RPA Developers from Latin America! Here’s Why

By SuperStaff Editorial Board|2024-07-18T14:23:37+08:00March 13th, 2024|

Human Interest

Staying Connected: Combating Isolation in a Virtual Work Environment

By Hannah Krisha Tongco|2025-03-27T22:10:18+08:00March 27th, 2025|

Call Center Playlist: What Filipino Agents Are Listening to at Work

By Hannah Krisha Tongco|2025-03-21T23:07:50+08:00March 21st, 2025|

Beyond Policies: Creating a Workplace Where Transgender Employees Truly Belong

By EJ Verginisa|2025-04-07T09:26:09+08:00March 20th, 2025|

Championing Diversity: How Organizations Can Support Women’s Advancement

By Hannah Krisha Tongco|2025-03-28T04:23:05+08:00March 20th, 2025|