The Power of Delegation: Why Smart CEOs OutsourceBy SuperStaff Editorial Board|2024-07-25T15:31:26+08:00July 23rd, 2024|
The True Costs CIOs Face with Subpar IT Outsourcing: 4 Controversial Cases We Can Learn FromBy Billy Samonte|2024-07-15T21:56:22+08:00July 12th, 2024|
2028 Growth of BPO Industry: Philippines Call Centers Ringing Success in the AI EraBy Athena Yenko|2024-07-12T01:22:56+08:00May 24th, 2024|
Best Questions to Ask When Outsourcing Customer ServiceBy Jaymee Cichon|2024-07-08T19:30:32+08:00July 4th, 2024|
88 Poor Customer Experience Statistics That Every Small Online Retailer Should KnowBy SuperStaff Editorial Board|2024-07-15T22:41:54+08:00June 30th, 2024|
What Does Google’s ‘Talk to a Live Representative’ Reveal About Today’s Customers?By SuperStaff Editorial Board|2024-07-12T01:20:23+08:00June 23rd, 2024|
This Infographic on Modern Consumer Trends Shows How Preferences Are Shaping Customer Service ExpectationsBy SuperStaff Editorial Board|2024-07-18T14:43:44+08:00June 22nd, 2024|
The Power of Delegation: Why Smart CEOs OutsourceBy SuperStaff Editorial Board|2024-07-25T15:31:26+08:00July 23rd, 2024|
The True Costs CIOs Face with Subpar IT Outsourcing: 4 Controversial Cases We Can Learn FromBy Billy Samonte|2024-07-15T21:56:22+08:00July 12th, 2024|
The Good Choice: How To Select a BPO Partner Dedicated to Corporate Social Responsibility (CSR)By SuperStaff Editorial Board|2024-07-12T01:19:58+08:00June 26th, 2024|
Invest in CX Strategy: Why Designing CX ROI Model MattersBy SuperStaff Editorial Board|2024-07-15T22:41:19+08:00June 20th, 2024|
Navigating the Second Half of 2024:Tackling Business Challenges in the Final Stretch of the YearBy SuperStaff Editorial Board|2024-07-17T23:07:41+08:00July 17th, 2024|
The Roles of Outsourcing + Generative AI in the $1 Trillion Unrealized Potential in HealthcareBy SuperStaff Editorial Board|2024-07-12T01:18:35+08:00July 9th, 2024|
Building BPO Partnerships in the Electronics Industry: Collaborative Approaches for Small to Medium-Sized Manufacturers and DistributorsBy Lorenzo Ruiz Castro|2024-07-12T01:19:14+08:00July 2nd, 2024|
What’s New in the Travel Industry? Impact of Biden-Harris Automatic Airline Refunds on Customer ExperienceBy Ana Catalina Paje|2024-07-10T16:46:07+08:00June 5th, 2024|
Digital Playgrounds in the Workplace: Insights from Deloitte’s 2024 Human Capital TrendsBy SuperStaff Editorial Board|2024-07-10T16:56:26+08:00June 29th, 2024|
$8.4 Trillion: The Potential Cost of Today’s Talent Shortage by 2030, According to Korn FerryBy SuperStaff Editorial Board|2024-07-18T11:06:40+08:00June 11th, 2024|
Becoming the Largest Generation of Customers in History: Meet the Gen Alpha, Your Future ConsumersBy Hannah Krisha Tongco|2024-07-10T19:54:50+08:00February 26th, 2024|
The (Re)-Emergence of the Brick-and-Mortar Stores Through Phygital ShoppingBy SuperStaff Editorial Board|2024-07-10T20:05:27+08:00February 19th, 2024|
Accelerating Credit Union Membership Growth: Guide to Leveraging Outsourced Call Centers in the PhilippinesBy SuperStaff Editorial Board|2024-07-12T01:26:51+08:00April 25th, 2024|
Understanding the Basics: What is Outsourcing and How Does it Work?By SuperStaff Editorial Board|2024-07-12T01:34:33+08:00April 23rd, 2024|
Addressing 9 Common Questions About Outsourcing to Call Centers in the PhilippinesBy Jaymee Cichon|2024-07-12T01:43:53+08:00April 13th, 2024|
Consequences of Billing Errors for DME Resellers: Understanding the Ripple Effect of Incorrect Medical Billing and CodingBy SuperStaff Editorial Board|2024-07-12T01:44:57+08:00April 11th, 2024|
Ring-Ring, Hola Medellín! Nearshoring Takes Powerful Spin in the ‘City of Eternal Springs’By SuperStaff Editorial Board|2024-07-12T01:23:36+08:00May 16th, 2024|
Unlocking Colombia: Your FAQs on Nearshoring AnsweredBy SuperStaff Editorial Board|2024-07-12T01:40:33+08:00April 21st, 2024|
Launch Faster Even On A Budget: Why More Fintech Startups Choose Fintech Development Outsourcing to ColombiaBy SuperStaff Editorial Board|2024-07-12T01:47:09+08:00April 4th, 2024|
Key Nearshoring and Offshoring Trends to Watch Out for in 2024 and BeyondBy Ann Gelli Tolentino|2024-07-18T14:29:47+08:00March 18th, 2024|
Microsoft Is Outsourcing AI: You Should Too! Here’s a Cost Comparison of In-House vs. Outsourced AI Development TeamBy SuperStaff Editorial Board|2024-07-15T22:43:31+08:00July 15th, 2024|
The ROI of Customer Experience for Leaders: 5 Formulas Proving CX Is Not Entirely AbstractBy SuperStaff Editorial Board|2024-07-15T22:37:47+08:00April 17th, 2024|
AI vs. Outsourcing Services for Small Businesses: 44 Powerful Statistics for Informed Decision- MakingBy SuperStaff Editorial Board|2024-07-12T01:45:31+08:00April 6th, 2024|
With the Unprecedented Demand for Robotic Process Automation + AI, Recruit RPA Developers from Latin America! Here’s WhyBy SuperStaff Editorial Board|2024-07-18T14:23:37+08:00March 13th, 2024|
Employee Engagement Plummets: Gallup Reports Record Low in U.S.By SuperStaff Editorial Board|2024-07-10T16:49:23+08:00May 20th, 2024|
DINKs, SINKs, DINKWADs: Meet Today’s Modern EmployeesBy Hannah Krisha Tongco|2024-05-08T22:56:38+08:00May 8th, 2024|
8 April Fools’ Pranks That Went Horribly Wrong for Major BrandsBy SuperStaff Editorial Board|2024-07-18T14:42:10+08:00March 31st, 2024|
Stop! This Could Happen to You! 14 Red Flags Every Job Seeker Should KnowBy Hannah Krisha Tongco|2024-07-18T14:59:34+08:00March 24th, 2024|