Ana Catalina Paje

About Ana Catalina Paje

Coming from a media background, Anca leverages her knowledge of the intricacies of Philippine international relations and the cultural nuances of Filipino people to bring valuable insights into how these factors birthed the country’s successful BPO industry.

7 Ways Outcome of the US Election 2024 Could Impact Your Business

With the results of the 2024 presidential election now ...

By Ana Catalina Paje|2025-07-24T14:53:55+08:00September 16th, 2024|Featured Blog, Insider Insights|Comments Off

White House Ends Customer Service ‘Doom Loops:’ What Does It Mean for the Subscription-based Industry?

Your customers know the struggle all too well — ...

By Ana Catalina Paje|2025-07-24T14:26:14+08:00August 30th, 2024|Customer Experience, Outsourced Customer Service|Comments Off

Outsourcing for the Advanced Economies: The Labor Market Landscape in the Czech Republic, Germany, Japan, the Netherlands, Norway, Singapore, and the United States

Advanced economies face a landscape fraught with challenges that ...

By Ana Catalina Paje|2025-07-24T20:03:20+08:00July 29th, 2024|Business Process Outsourcing, Featured Blog, Insider Insights|Comments Off

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