info@superstaff.com

info@superstaff.com

Customer Service Outsourcing

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

Comprehensive Guide to Healthcare Outsourcing: A Requisite Strategy in the New Era of Healthcare
COVID-19 reveals inefficiencies that have long been contributing to the high cost of healthcare and poor patient experience. Industry analysts recommend healthcare organizations reinvent their business models to overcome the constraints of the traditional ...
8 Advanced Customer Service Skills Your Team Needs in 2021
Consumer expectations have drastically evolved, increasing the demand for brands to upgrade how they render customer service. As we celebrate this year’s Customer Service Week, let’s take a look at the customer service skills ...
How Outsourced Accounting Services Benefit Your Business: 7 Outstanding Ways It Enhances Your Competitive Edge
Nearly two years since the COVID-19 prompted a widespread economic halt, companies and financial firms are now starting to pedal their way to recovery. Industry experts foresee that the global accounting services market will ...

2510, 2021

8 Advanced Customer Service Skills Your Team Needs in 2021

lady2021-10-25T18:45:11+08:00Call Center Outsourcing, Customer Service Outsourcing|

Consumer expectations have drastically evolved, increasing the demand for brands to upgrade how they render customer service. As we ...

1910, 2021

Debunking 6 Common Myths and Misconceptions About Call Center Jobs in 2021

lady2021-10-26T23:04:22+08:00Call Center Outsourcing, Customer Service Outsourcing|

The BPO industry, especially call center jobs, has become vital to the Philippine economy. Indeed, call center work is ...

510, 2021

Pandemic Diaries: A Peek Into the Lives of Our Super (WFH) Staff

lady2021-10-05T21:16:52+08:00Outsourcing, Customer Service Outsourcing|

“Where you are right now is where you're supposed to be.” When a sizable percentage of the staff was ...