Outsourced Programming & Development

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

The Dark Side of Outsourced CX: How AI Missteps Are Hurting Customer Loyalty
Many companies are turning to artificial intelligence in CX to improve service efficiency, reduce wait times, and lower costs. While the technology brings clear benefits when used correctly, poor implementation can hurt the customer ...
Better Benefits, Better Care: How Call Centers Support Medicaid Pharmacy Services
Medicaid pharmacy programs continue to grow, with rising enrollment and shifting policies adding complexity. Members need clear, timely answers about their medications and benefits, but complicated rules and heavy call volumes often cause delays. ...
From Friction to Function: Overcoming the Pain Points of Accounting Outsourcing
Outsourcing accounting tasks can save money and boost efficiency for many businesses. However, the process often comes with challenges. Common issues like communication gaps, data security worries, and inconsistent work quality can slow operations ...

24July 2023

Nearshore Software Development Outsourcing to Colombia May Answer U.S. Software Engineer and Software Developer Shortages

Jaymee Cichon2024-07-13T03:08:50+08:00Nearshoring, Colombian Nearshoring, Outsourced Programming & Development|

As businesses continue their race toward digital transformation and innovation, one major challenge stands in its way: the shortage ...

12January 2023

How Nearshoring in Colombia Helps Businesses Address IT and Software Development Shortages

Jaymee Cichon2024-01-04T18:06:47+08:00Outsourced Programming & Development|

In the age of digital transformation, businesses must keep up with emerging technologies to remain competitive in the continuously ...

27October 2022

From Accounting to Data Science, Here Are 8 Most In-Demand Job Categories You Can Outsource to the Philippines

Hannah Krisha Tongco2025-01-07T10:20:30+08:00Back Office Support, Data Science and Analytics, E-commerce Outsourcing, LPO Services, Multilingual Support, Outsourced Call Center Services, Outsourced Customer Service, Outsourced Programming & Development, Outsourcing Strategies, Recruitment Process Outsourcing, Specialty Healthcare Outsourcing|

The U.S. labor market remains as strong as ever despite rising inflation rates. In this current economy, job seekers ...