info@superstaff.com

info@superstaff.com

Call Center Outsourcing

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

From ‘The Great Resignation’ to Labor Shortage: Top 6 Factors That Will Spur Outsourcing Growth in 2022
Is the outsourcing industry growing? The answer is a straightforward “yes.” Outsourcing growth has been tremendous these past few years. In 2021, the global outsourcing market was valued at $245.91 billion. As the United ...
What Businesses Can Learn From ‘The Great Resignation’: Top 5 Key Takeaways and 20 Powerful Statistics
The U.S. economy is already starting to recover from the effects of the COVID-19 pandemic. Still, challenges are emerging on the horizon for businesses of all sizes. One of them is “The Great Resignation,” ...
How Data Entry Helps Businesses Succeed: Top 10 Sectors That Should Outsource Data Entry Services in 2022
Data plays a crucial role in staying competitive and innovative in today's complex business environment. By maintaining and managing your database, you can more easily streamline your business operations, keep records well-organized, and enhance ...

2812, 2021

Compassion as a Compass: How SuperStaff Navigates the Challenges of Leading in the New Normal

lady2021-12-28T17:51:37+08:00Call Center Outsourcing, Customer Service Outsourcing, Outsourcing|

We take care of our people so they can take care of our clients. This principle is always at ...

2510, 2021

8 Advanced Customer Service Skills Your Team Needs in 2021

Leonard Navarez2021-12-14T00:56:15+08:00Call Center Outsourcing, Customer Service Outsourcing|

Consumer expectations have drastically evolved, increasing the demand for brands to upgrade how they render customer service. As we ...

1910, 2021

Debunking 6 Common Myths and Misconceptions About Call Center Jobs in 2021

Leonard Navarez2021-11-13T00:56:34+08:00Call Center Outsourcing, Customer Service Outsourcing|

The BPO industry, especially call center jobs, has become vital to the Philippine economy. Indeed, call center work is ...