+1-844-92-SUPER

info@superstaff.com

+1-844-92-SUPER

info@superstaff.com

Call Center Outsourcing

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

What Are the Consumer Electronics Customer Support Services Provided By a Call Center?
There’s one thing you should know about the consumer electronics industry: It’s constantly evolving. And today, electronic devices have come a long way, becoming more cutting-edge and highly diverse in functionality. As more new and ...
Outsourcing Customer Service: A Labor Shortage Solution
The current labor shortage has brought challenges that businesses face globally. Recruiting top talent is increasingly difficult. Korn Ferry estimates 85 million unfilled job positions by 2030. Employee retention is also in danger, with ...
Navigating the North Dakota Talent Crunch: 5 In-Demand Jobs That Philippines Outsourcing Can Fill
While the pandemic may be behind us, its lingering impact on the labor market still hounds the country. The Great Resignation, The Great Reshuffle, and Quiet Quitting continue to drive staff churn, with 20% ...

28April 2023

Signs You Need To Outsource After-Hour Calls to BPO Customer Support Representatives

Jaymee Cichon2023-06-09T19:24:16+08:00Call Center Outsourcing, Customer Service Outsourcing|

Consumers nowadays prefer on-demand availability, especially from customer service hotlines. They expect customer support to attend to them 24/7. ...

26April 2023

Customer Service for Tourism Industry: Tasks You Can Outsource to a Call Center

Jenmark Ariscon2023-06-09T19:33:05+08:00Call Center Outsourcing, Customer Service Outsourcing, Outsourcing|

Customer experience can make or break businesses in the tourism industry. Traveling is highly unpredictable and easily affected by ...

24April 2023

With High Resignation Rates, Idaho Businesses May Benefit From Global Outsourcing Services

Jaymee Cichon2023-06-09T19:22:41+08:00Call Center Outsourcing, Customer Service Outsourcing, Outsourcing|

While labor shortages plague the entire country, some states have to fight harder for talent -- and with a ...