4July 2025
Top 10 Outsourcing Cities in the Philippines (And Why Makati and Clark Stand Out)
The Philippines is home to some of the most competitive outsourcing cities in the world. With a large English-speaking ...
30June 2024
88 Poor Customer Experience Statistics That Every Small Online Retailer Should Know
Today’s online retailers compete for customer attention against thousands of other retailers worldwide. The internet's accessibility has allowed many ...
24May 2024
2028 Growth of BPO Industry: Philippines Call Centers Ringing Success in the AI Era
With artificial intelligence (AI) creating waves globally, most employees and company leaders are excited and anxious about the future ...
