2020 has been a challenging year for many industries. The COVID-19 pandemic has reshaped people’s lives and how businesses operate. Physical stores closed down while e-commerce rapidly rose. Schools and offices also closed and moved to telecommuting. It is a fact that a new normal has emerged. With 2021 fast approaching, we look at outsourcing trends in this week’s outsourcing roundup.
Your business is expanding. Your sales have grown more in the last month than in the previous three quarters of the year. While analyzing your sales data, you stumble upon a gold mine: you discover a growing number of customers from French-speaking areas.
Software outsourcing in the Philippines is expanding as it is no longer known as just a call center hub. The IT-Business Process Management (IT-BPM) industry in the country now provides offshore software development and maintenance services. The industry is equipped with individuals with global certification, highly competitive skills, and knowledge of the sector.
When an essential employee leaves a company for whatever reason, recruiters and HR outsourcing staff have to abandon whatever they are working on to go through the process of looking for candidates to fill the vacancy. While finding and hiring top talent is a priority, many seem to lose focus on another crucial part of the process: employee retention.
In recent years, especially in light of talent shortages, the recruitment industry has become a more candidate-driven market. In years past, recruiters and staffing agencies held more control during the job application process. Today, candidates have far more power during the hiring process than ever before.
You’ve probably wondered about the same thing as your competitors: Should you do in-house hiring or recruitment process outsourcing (RPO)? While both options have their merits, the decision mainly depends on the scope of the project. But before we get to that, let’s discuss what exactly RPO is and how it works.