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Recruitment is a vital aspect of a company’s growth and success. Finding the right people to fulfill specific roles will lead to a more efficient system and a more vibrant company culture. When the best candidates are hired to fulfill positions, less training and more productivity will ensue. The more traditional forms of recruitment include […]
Continue ReadingCompetition in the current recruiting landscape has reached new heights. With employers becoming more aggressive when it comes to marketing themselves and offering unique perks/benefits, recruiters need to work harder and smarter to attract the best talent in the market. The challenge lies in avoiding mistakes that can cause you to lose money, time, and […]
Continue ReadingWhen an essential employee leaves a company for whatever reason, recruiters and HR outsourcing staff have to abandon whatever they are working on to go through the process of looking for candidates to fill the vacancy. While finding and hiring top talent is a priority, many seem to lose focus on another crucial part of […]
Continue ReadingYou may have noticed how the phrase “the future of work” gets thrown around recently. Often, the goal is to highlight the potential benefits of introducing automation, artificial intelligence, and other innovations to drive business success in today’s highly digital environment. While cutting-edge technologies may offer high-impact results for business operations, there’s another area where […]
Continue ReadingAs a business owner, you should know by now that the professionals you require may be different from the candidates available. When it comes to expanding your staff, the widening skills gap can make it difficult for you to acquire top talents. With the fourth industrial revolution at hand, the introduction of technological innovations will […]
Continue ReadingA few years ago, the World Economic Forum released a statistic that shocked corporate industries: five million jobs will be lost to robots by 2020. Since then, the rise of artificial intelligence (AI) in the workplace has only increased, infiltrating the different sectors of companies in various industries. True enough, many menial tasks are now […]
Continue ReadingDoes your business have hard-to-fill positions? Don’t worry; you’re not alone in dealing with this kind of challenge, which can be caused by different reasons. For one, particular positions become hard to fill when the number of similar jobs available outnumbers the amount of people who are looking for that type of work. In the […]
Continue ReadingThese days, candidates have the ability to be much more selective in which types of companies they’d want to work for through research. Roughly 75% of candidates read about and look up a company’s reputation and employer brand before applying. Additionally, 69% wouldn’t take a job with an organization that has a bad reputation. As […]
Continue ReadingIn recent years, especially in light of talent shortages, the recruitment industry has become a more candidate-driven market. In years past, recruiters and staffing agencies held more control during the job application process. Today, candidates have far more power during the hiring process than ever before. This shift is one of the reasons why understanding […]
Continue ReadingAs the old saying goes, a team is only as strong as its weakest link. If you’re in the process of building your company, always remember that your business will only be as exceptional as the individuals who operate it. With the recruitment race getting tighter by the minute, you must do everything you can […]
Continue ReadingOutsourcing as an industry has been around for quite some time, as companies have always looked for cost-efficient ways to manage certain business processes off-site. Among the most common services outsourced are customer support, accounting, recruitment, manufacturing, and many more technical roles that can be a time and resource obstacle for growing companies. By taking […]
You’ve probably wondered about the same thing as your competitors: Should you do in-house hiring or recruitment process outsourcing (RPO)? While both options have their merits, the decision mainly depends on the scope of the project. But before we get to that, let’s discuss what exactly RPO is and how it works. Recruitment process outsourcing […]
Back in the day, what probably mattered the most with business owners was marketing their products strategically and coming out with competitively priced items. While these are two incredibly important ingredients to any business today, a third component has been added—and it’s one you shouldn’t skip. It’s none other than customer service. Businesses have become […]
The rapid spread of COVID-19 has become a global concern, leading many countries to take precautionary measures to curb the spread of the virus. Likewise, businesses are now beginning to feel the impact of this outbreak, with disruptions of “nonessential” business operations, mandates for quarantining and social distancing affecting staff attendance, and more. While these […]
Today, having the best prices in the market is not enough to reel customers in and earn their loyalty. High-quality service is in demand more than ever. In fact, Microsoft’s State of Global Customer Service Report reveals that a global average of 59% of consumers now has a higher expectation of customer service. Significant benefits […]
Providing excellent customer service has proven its worth time and again for many businesses. Without a capable customer support team, it would be challenging to address the concerns and issues that consumers face daily. However, there is no exact formula for success when handling escalating volumes of concerned customers. The custom service component of your […]
These days, customers almost exclusively do their research on products or services online. This has lead companies to install live chat software on their websites for immediate engagement options, but this does not mean that phone support has already become an outdated customer support tactic. Many clients still crave genuine human connection, despite the trend of […]
In recent years, especially in light of talent shortages, the recruitment industry has become a more candidate-driven market. In years past, recruiters and staffing agencies held more control during the job application process. Today, candidates have far more power during the hiring process than ever before. This shift is one of the reasons why understanding […]
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