info@superstaff.com

info@superstaff.com

Multilingual Customer Support

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

9 Live Chat KPIs Crucial to Your Business (and How Customer Service Outsourcing Can Help You Improve Them)
Live chat ranks first among all customer service solution platforms in driving customer satisfaction—with a staggering 92% rating. Additionally, due to its convenience, accessibility, and real-time response feature, 53% of customers prefer using live ...
3 Compelling Reasons Why Outsourcing Russian Customer Service Is a Strategy You Shouldn’t Neglect
Russia is one of the most overlooked prospects for overseas expansion, even with its massive, diverse population of over 140 million people. Imagine what possibilities you can unlock if your brand can reach even ...
5 Back-Office Support Services That Will Revolutionize Your Business in 2021 and Beyond
Many businesses scrambled to transition to remote work and expand digital transformation initiatives in response to COVID-19. The drastic move has taken their bottom lines by surprise. On the other hand, those companies that ...

2707, 2021

3 Compelling Reasons Why Outsourcing Russian Customer Service Is a Strategy You Shouldn’t Neglect

lady2021-07-27T21:29:33+08:00Customer Service Outsourcing, Multilingual Customer Support|

Russia is one of the most overlooked prospects for overseas expansion, even with its massive, diverse population of over ...

707, 2021

Numbers Have Spoken: 38 Statistics Proving the Benefits of Multilingual Solutions for Businesses

lady2021-07-29T18:40:11+08:00Multilingual Customer Support|

A few years ago, quality products and bargain prices shaped the battleground for customer loyalty. Today, that landscape has ...

2506, 2021

5 Reasons to Choose Customer Service Outsourcing in the Philippines

lady2021-07-29T16:50:18+08:00Call Center Outsourcing, Customer Service Outsourcing, Multilingual Customer Support, Outsourcing|

Despite the economic disruptions brought by the pandemic, the Philippines' customer service outsourcing sector manages to grow. Learn more.