customer support outsourcing

Bridging the Gap: How To Cater to Diverse Generational Customer Support Preferences

Catering to consumers from all walks of life is ...

By Hannah Krisha Tongco|2025-07-22T12:20:13+08:00October 18th, 2023|Customer Experience, Insider Insights, Outsourced Customer Service|Comments Off

Florida’s Medicaid 2-Hour Wait Time for Spanish Speakers and Other Scenarios Showing Significance of Multilingual Customer Service Agents

Floridian healthcare insurance has grown more volatile over the ...

By Jaymee Cichon|2025-07-22T12:20:15+08:00October 13th, 2023|Multilingual Support, Nearshoring, Outsourced Customer Service|Comments Off

Failing at Multi-language Customer Support? How Outsourcing Can Help

To thrive in today's interconnected global economy, it’s crucial ...

By Ann Gelli Tolentino|2025-07-22T12:13:37+08:00August 22nd, 2023|Multilingual Support|Comments Off

Previous 313233 Next