customer support outsourcing

Outsourcing to the Philippines: 5 Signs Pointing to Pampanga Being the Next Big BPO Destination

When the COVID-19 crisis struck and contributed to a ...

By Lorenzo Ruiz Castro|2025-07-23T10:25:03+08:00June 30th, 2022|Insider Insights, Outsourced Call Center Services, Outsourced Customer Service|Comments Off

Why Having Multilingual Customer Service Agents Is Still Better Than Automated Multi-Language Channels

The customer experience journey doesn’t end after a purchase. ...

By SuperStaff Editorial Board|2025-07-23T10:29:19+08:00May 19th, 2022|Multilingual Support, Outsourced Call Center Services, Outsourced Customer Service|Comments Off

Pandemic Diaries: A Peek Into the Lives of Our Super (WFH) Staff

“Where you are right now is where you're supposed ...

By SuperStaff Editorial Board|2025-07-22T12:13:09+08:00October 5th, 2021|Outsourced Customer Service, Outsourcing Strategies|Comments Off

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