With over three decades of management experience and a track record of leading with clarity, compassion, and results, Grace Rivera plays a pivotal role in shaping SuperStaff’s operational backbone. As a Certified Public Accountant and a committed lifelong learner, she led the successful implementation of a fully BIR-compliant ERP system—an achievement that significantly enhanced reporting accuracy, compliance, and efficiency across departments. This digital transformation, completed within 18 months, is now a cornerstone of SuperStaff’s scalable operations.

Under her leadership, her team has helped drive the company toward profitability through strategic cost savings and streamlined cross-departmental processes. Her work continues to directly contribute to SuperStaff’s ability to deliver value-driven outsourcing services in an increasingly competitive global market. Grace’s leadership is grounded in the belief that “There’s no ‘I’ in Team.” She leads with a mindset shaped by both professional rigor and personal conviction. “I am first and foremost a mom,” she shares—a principle that extends to how she mentors her team. With genuine care, she cultivates an environment where individuals are empowered to grow and succeed. Her team’s consistent performance and low attrition are testaments to her nurturing and principled leadership.

Grace has set her sights on earning an international MBA, building on the foundation of her recently completed Pearson BTEC Level 7 Diploma in Strategic Management and Leadership. Outside the office, she finds joy in dancing and tending to her plants—simple passions that mirror the rhythm, discipline, and growth she brings to her professional life.