customer service outsourcing

What Is the 80 20 Rule in Cold Calling and How to Use It?

Cold calling is far from dead. In today’s crowded ...

By SuperStaff Editorial Board|2025-06-17T18:12:20+08:00June 17th, 2025|Customer Experience|Comments Off

Top Skills to Succeed as a Pharmaceutical Call Center Agent

In today’s healthcare landscape, the role of a pharmaceutical ...

By SuperStaff Editorial Board|2025-06-18T15:25:40+08:00June 17th, 2025|Specialty Healthcare Outsourcing|Comments Off

Inbound Call Center Services That Drive Retention: What to Look for in a BPO Partner

In today’s competitive market, customer retention is cheaper than ...

By Lorenzo Ruiz Castro|2025-06-17T14:21:15+08:00June 17th, 2025|Outsourced Call Center Services|Comments Off