A few years ago, the World Economic Forum released a statistic that shocked corporate industries: five million jobs will be lost to robots by 2020. Since then, the rise of artificial intelligence (AI) in the workplace has only increased, infiltrating the different sectors of companies in various industries. True enough, many menial tasks are now automated, halting the demand for talent that HR managers would have to look for before.
Let’s have a quick recap: artificial intelligence and automation are umbrella terms for computer systems that can perform tasks that would usually require or previously required human knowledge. AI is highly useful today for speech recognition, language translation, task automation, and personalized suggestions, which before were entirely reliant on humans.
It’s now 2020, and new data is emerging. In the recruitment scene, AI is expected to replace 16% of HR jobs by 2027. While this doesn’t necessarily translate to you losing your job, this does mean that your time will free up with this technology’s further integration.
The use of AI in the recruitment industry isn’t new, but its role will surely grow. The impact of AI on recruitment processes can be mostly felt on administrative tasks. The AI assistance will give you more time to focus on hiring the best person for the job versus the functions necessary to make it happen.
Here are other ways AI is expected to revolutionize traditional HR and recruitment processes in the coming years.
The hunt for the perfect candidate starts with a transparent application process. There are several types of job board software available today that can help you create a compelling ad, complete with the position title, description, and salary range. These online tools not only help you customize your ad content but also intelligently matches it with qualified candidates.
Through the same portal, you’ll be able to review the applicants’ resumes and select the best ones according to your judgment. It’s also possible to contact your chosen candidates and efficiently set up an initial interview with them. Doing all of these tasks from one login can dramatically cut down the hiring time for each vacancy, thus improving your productivity rate.
Having a reliable onboarding system in place is just as important as catching the attention of top recruits. The numbers don’t lie, either: a smooth onboarding process improves new hire retention by 82%.
Automation can help you create a better onboarding experience by simplifying the process. You can have one system that contains the job profile of the candidate, along with a brief description of expected tasks. You can also have all necessary employee forms be filled out and submitted online, loop in the new hire with the necessary contacts, and have them reach out to HR directly for any concerns or questions.
All of these things don’t have to be manually performed by HR anymore. Instead, your onboarding tools can handle it.
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The HR team serves as the company’s opening act to candidates. As the first department that your applicants get to interact with, you have to make sure that they’re doing a great job of providing everything needed to complete an application. This primarily involves fast replies and presenting accurate information.
With AI and automation, you can have chatbots on your company’s social profile or website that can tackle the FAQs of candidates. And if they’re not there, applicants should have the option to send their inquiry via email or schedule a call. Your potential hire would be impressed with how efficient your company handles applications.
With the amount of data that AI and automation are bound to collect during recruitment, it’s not surprising that it can also churn out predictive analytics. You can leverage this data to make better hiring decisions. After all, this is where automation and AI shine best: analyzing the bulk of information, identifying patterns, and drawing data-based conclusions. And the best part? They can do it far quicker than humans can.
These can strengthen various HR functions, like better selection and evaluation processes or increasing employee retention rates.
That said, HR can also better focus on creating engagement programs for employees and offering support for their staff with AI’s assistance. The removal of these tasks means that hiring managers can focus on developing essential core skills in the workplace, such as collaboration, critical thinking, creative communication, time management, and empathy.
There’s no escaping the fact that you’d have to ramp up your efforts in integrating AI and automation into your current hiring process. It’s going to take an adaptive HR workforce and the best set of tools to help you achieve your goals. If you don’t already have a reliable team in place, then you may want to consider getting an outsourcing service to do the job.
SuperStaff’s recruitment process outsourcing services integrate AI and automation into your workflow and relieve HR personnel of ad hoc and repetitive tasks. Equipped with top of the line tools, SuperStaff can optimize your recruitment strategies. RPO recruitment may just be what you need to give your company an edge in this increasingly competitive hiring landscape.
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