Lorenzo Ruiz Castro

About Lorenzo Ruiz Castro

Enzo has 14 years of experience in the BPO industry as a training and operations leader. His involvement in managing large-scale headcounts and start-ups made him an authority in process training and development. With a genuine passion for developing talent, Enzo believes that empowered people are crucial to clients’ success.

Elevating Patient Experience with Pharmaceutical Call Center Services

Patient experience is no longer just a hospital or ...

By Lorenzo Ruiz Castro|2025-07-29T16:58:29+08:00June 30th, 2025|Industry Knowledge|Comments Off

Serving Cantonese-Speaking Customers? Here’s Why Support Quality Matters

Clear, native-language support is key to customer satisfaction. For ...

By Lorenzo Ruiz Castro|2025-07-29T16:55:08+08:00June 30th, 2025|Multilingual Support|Comments Off

Beyond Metro Manila: The Rise of Provincial BPO Hubs for Companies Seeking to Outsource to the Philippines

Metro Manila is no longer the only game in ...

By Lorenzo Ruiz Castro|2025-07-29T16:52:05+08:00June 28th, 2025|Outsourcing Strategies|Comments Off

Previous 91011 Next

SuperStaff uses cookies and third party services. AGREE