Lorenzo Ruiz Castro

About Lorenzo Ruiz Castro

Enzo has 14 years of experience in the BPO industry as a training and operations leader. His involvement in managing large-scale headcounts and start-ups made him an authority in process training and development. With a genuine passion for developing talent, Enzo believes that empowered people are crucial to clients’ success.

The Role of a Multilingual Customer Service Representative in Global Support

Language plays a key role in customer experience. For ...

By Lorenzo Ruiz Castro|2025-08-22T10:26:53+08:00August 17th, 2025|Multilingual Support|Comments Off

What Is Data Processing Outsourcing? A Complete Guide for First-Time Clients

When running a growing business, time and resources are ...

By Lorenzo Ruiz Castro|2025-08-15T10:24:06+08:00August 15th, 2025|Back Office Support|Comments Off

How Staff Leasing Philippines Helps You Scale Efficiently

Building a strong team doesn’t always require hiring full-time ...

By Lorenzo Ruiz Castro|2025-08-28T15:49:03+08:00August 13th, 2025|Back Office Support|Comments Off

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