ChatGPT for Customer Service: A Competitive Advantage or a Risky Shortcut?
From support tickets to real-time chat, ChatGPT is reshaping ...
“The Doctor Will Zoom You Now”: Is Virtual Care Broken Without Offshore Support?
Telehealth promised to democratize care—but is it falling short? ...
Insurance BPO Explained: What It Is and How It Can Transform Your Operations
The insurance industry is under pressure—from rising claims volumes ...
