Hannah Krisha Tongco

About Hannah Krisha Tongco

As a Psychology graduate, Hannah is passionate about people-first content that appeals to the audience’s thoughts and emotions. She keeps up with the latest workplace trends, developments in AI, the Metaverse, and other technological disruptions that may shape the future of the BPO industry.

Is the US Economy Going Into a Recession in 2025?: The Role of Outsourcing in Future-Proofing Business Operations

As economic storm clouds gather, businesses face a pressing ...

By Hannah Krisha Tongco|2025-07-24T19:58:15+08:00April 1st, 2025|Featured Blog, Insider Insights|Comments Off

From Transactions to Relationships: Why Experiential CX Revolutionizes in Today’s ‘Right Now’ Economy

Let’s be honest—today’s customers aren’t just here to click ...

By Hannah Krisha Tongco|2025-07-24T20:13:38+08:00March 31st, 2025|Customer Experience|Comments Off

Navigating Colombian Employment Laws: A Guide for Global Businesses Expanding Operations

Expanding globally means new opportunities—but navigating Colombia’s complex employment ...

By Hannah Krisha Tongco|2025-07-24T20:11:04+08:00March 30th, 2025|Colombian Nearshoring|Comments Off

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