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Lorenzo Ruiz Castro

About Lorenzo Ruiz Castro

Enzo has 14 years of experience in the BPO industry as a training and operations leader. His involvement in managing large-scale headcounts and start-ups made him an authority in process training and development. With a genuine passion for developing talent, Enzo believes that empowered people are crucial to clients’ success.

5 Jobs That AI Can’t Replace in 2025—And Why They Matter More Than Ever

Artificial intelligence is reshaping industries at a breathtaking pace. ...

By Lorenzo Ruiz Castro|2025-03-05T21:27:50+08:00March 5th, 2025|Industry Knowledge|Comments Off

Transparency in Outsourcing: How a BPO Provides Complete Operational Visibility to Partners

Picture a BPO partnership where every aspect of your ...

By Lorenzo Ruiz Castro|2025-02-05T20:47:39+08:00February 5th, 2025|Outsourcing Strategies|Comments Off

Outsourcing Solutions for State-Owned Enterprises: Tackling 2025’s Biggest Challenges

As the new year approaches, state owned enterprises (SOEs) ...

By Lorenzo Ruiz Castro|2025-02-12T10:41:22+08:00January 21st, 2025|Industry Knowledge|Comments Off

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