Lorenzo Ruiz Castro

About Lorenzo Ruiz Castro

Enzo has 14 years of experience in the BPO industry as a training and operations leader. His involvement in managing large-scale headcounts and start-ups made him an authority in process training and development. With a genuine passion for developing talent, Enzo believes that empowered people are crucial to clients’ success.

Better Benefits, Better Care: How Call Centers Support Medicaid Pharmacy Services

Medicaid pharmacy programs continue to grow, with rising enrollment ...

By Lorenzo Ruiz Castro|2025-07-08T13:11:07+08:00July 8th, 2025|Industry Knowledge|Comments Off

10 Call Center Services Every Business Needs to Know

Business call center solutions turn every customer interaction into ...

By Lorenzo Ruiz Castro|2025-07-04T10:30:01+08:00July 6th, 2025|Business Process Outsourcing|Comments Off

Best Practices for Secure Back Office Outsourcing in Regulated Industries

In regulated sectors like healthcare, finance, insurance, and legal ...

By Lorenzo Ruiz Castro|2025-07-04T13:45:57+08:00July 6th, 2025|Outsourcing Strategies|Comments Off

Previous 123 Next