Philippine Call Centers

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

Surviving Layoffs in Logistics and E-Commerce: The Outsourcing Advantage
Layoffs are difficult, but many logistics and e-commerce companies are now facing this reality due to changing market conditions and increased operating costs. Fewer employees often mean slower order fulfillment, more customer complaints, and ...
The Smart CFO’s Guide to Financial Reporting: Why Outsourcing Makes Sense
Financial reporting plays a central role in how companies track performance, meet compliance standards, and plan for growth. But for CFOs, managing this process internally can become overwhelming—especially when combined with broader responsibilities like ...
Outsourcing for the 4-Day Workweek: How Strategic Partnerships Make Flex Schedules Possible
The 4-day workweek is no longer a radical idea—it’s becoming a competitive advantage. From global pilot programs to small business experiments, reduced-hour models are gaining traction as a way to attract top talent, reduce ...

27February 2024

Listen Up, Startups! Back Office Outsourcing To Call Center Philippines Is the Support You Need in the Era of Wage Hikes and Inflations

Ana Catalina Paje2024-10-08T19:19:48+08:00Back Office Support, Featured Blog, Insider Insights, Outsourced Call Center Services, Philippine Call Centers|

Building a business from the ground up is no walk in the park. You need grit, out-of-the-box thinking, and ...

13February 2024

Unique Call Center Philippines Workplace Culture Proving That When It Comes to CX, PH Is Your Best Bet

2024-07-12T02:09:21+08:00Offshoring, Outsourced Call Center Services, Philippine Call Centers|

When you first hear “Philippines,” you may think of stunning beaches, famous singers, and Jollibee fried chicken. But did ...

25August 2023

Top 5 Outsourcing Best Practices: Get the Best Out of BPOs in the Philippines

SuperStaff Editorial Board2024-07-13T02:23:29+08:00Offshoring, Outsourced Call Center Services, Outsourcing Strategies, Philippine Call Centers|

Following workplace trends such as The Great Resignation and subsequently The Great Reshuffle, millions of job vacancies are still ...

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