Customer Experience

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

From Forecasting to Fundraising: How Financial Analysis Outsourcing Powers Business Growth
With markets more volatile and fast-moving than ever, financial decision-making has become more complex than ever. From navigating inflationary pressures to planning for international expansion, companies must make high-stakes decisions with speed, precision, and ...
From Chaos to Control: A Step-by-Step Guide to RPO That Actually Works
Hiring delays. Frustrated managers. Candidates dropping off halfway through the process. If this sounds familiar, you're not alone. For midmarket companies and scaling startups, recruitment often turns into a full-time fire drill. Your internal ...
Missing Paydays? Here Are 5 Signs It’s Time to Outsource Payroll Processing Services
Payroll mistakes are more than just math errors—they can cost you trust, talent, and even trigger legal trouble. From missed tax deadlines to misclassified employees, a single oversight can quickly snowball into penalties, reputational ...

3September 2024

Preparing for the Holiday Season: Outsourcing Customer Experience Solutions

EJ Verginisa2025-07-22T14:42:32+08:00Customer Experience, Featured Blog, Outsourced Customer Service|

The holiday season is a pivotal period for retailers and service providers, often determining whether annual sales targets are ...

30August 2024

White House Ends Customer Service ‘Doom Loops:’ What Does It Mean for the Subscription-based Industry?

Ana Catalina Paje2025-07-24T14:26:14+08:00Customer Experience, Outsourced Customer Service|

Your customers know the struggle all too well — getting stuck on hold for what feels like an eternity, ...

28August 2024

A Closer Look Into the White House’s Crackdown on Customer Service ‘Doom Loops:’ Reclaiming Empathy for the CX Industry

Hannah Krisha Tongco2025-07-24T14:26:48+08:00Customer Experience, Featured Blog|

According to an August 12, 2024, official White House announcement, the Biden-Harris administration officially launched its response to American ...

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