info@superstaff.com

info@superstaff.com

Outsourced Customer Service

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

Stagflation or Not, Smart Firms Are Cutting Costs and Scaling Fast with Outsourcing
Stagflation may be back—and it’s putting pressure on margins and growth strategies. As companies brace for economic stagnation paired with rising costs, traditional playbooks are failing. Layoffs, price hikes, and paused investments aren’t sustainable ...
Balancing the Logistics Tightrope Amid Tariff Hikes: How Nearshoring Helps US Businesses Strengthen Supply Chain Resilience 2025
Supply chain resilience in 2025 is under pressure like never before. U.S. companies are walking a tightrope as tariff hikes and shifting global trade dynamics drive up costs and strain logistics operations. With protectionist ...
Rising Tariffs for the Automotive Industry: Leveraging Strategic Outsourcing for Cost Reduction and Agility
New tariffs are making it more expensive to build cars. From parts and materials to shipping and labor, automotive industry tariffs are raising costs across the board. This puts extra strain on car makers ...

19December 2023

Top 7 Customer Service Trends in 2024 Guiding Your Strategy All Year Round

SuperStaff Editorial Board2024-10-08T20:49:48+08:00Outsourced Customer Service, Insider Insights|

Customer service has always been essential to business but has become more critical post-pandemic. In the competitive modern landscape, ...

18December 2023

Building Customer Loyalty in 2024: The Crucial Role of Customer Service in Subscription-Based Products

Jaymee Cichon2024-07-29T15:58:20+08:00Industry Knowledge, Outsourced Call Center Services, Outsourced Customer Service|

In April 2023, Twitter's CEO Elon Musk transformed the social networking site's "blue check" from a badge for VIP ...

5December 2023

Empathy in Action: A Guide to Revolutionizing Billing and Collections With Exceptional Customer Service

SuperStaff Editorial Board2025-04-07T09:42:33+08:00Customer Experience, Outsourced Accounting and Bookkeeping, Outsourced Customer Service|

Sending and receiving invoices is a crucial point of contact between customers and their chosen brands. How buyers receive ...

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