info@superstaff.com

info@superstaff.com

Outsourced Customer Service

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

Crucial Checks Before You Outsource Insurance Claims: Lessons from Recent Compliance Failures
Insurance claims outsourcing can help you cut costs, speed up turnaround times, and free up your internal teams to focus on higher-value tasks. But without the right partner, this smart move can quickly backfire. ...
What Is the 80 20 Rule in Cold Calling and How to Use It?
Cold calling is far from dead. In today’s crowded B2B landscape, it remains one of the most direct ways to spark conversations with decision-makers. But as more companies compete for the same sliver of ...
Cost-Effective Legal Solutions: The Case for Remote Legal Professionals
Legal teams are under pressure to deliver results while keeping costs manageable. Instead of adding full-time staff or overloading existing teams, many firms are choosing remote legal services to maintain productivity and reduce spending. ...

11October 2023

The Future of Tech Support and Help Desk: What C-Suites Need to Know About the Latest Global Industry Trends

Billy Samonte2024-07-13T01:53:47+08:00Insider Insights, Outsourced Customer Service, Outsourcing Trends, Technical Support|

Technical support was already essential to a company’s operations before the pandemic, helping ensure the smooth running of its ...

11September 2023

Proving the Power of Human Customer Service Through These 7 Real-Life Stories

Hannah Krisha Tongco2024-07-13T02:12:39+08:00Outsourced Customer Service, Customer Experience|

Today’s business landscape is evolving at the speed of light as consumers and companies become increasingly reliant on digital ...

14July 2023

Get To Know Your Customers Day 2023: 6 Ways To Build Stronger Customer Relationships Through Call Center Support

Jaymee Cichon2024-07-29T15:59:04+08:00Offshoring, Outsourced Call Center Services, Outsourced Customer Service|

The foundation of every successful business is good customer service. No matter how great your products and services are, ...

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