22March 2022
6 Ways Offshore Customer Service Outsourcing Provider Boosts E-commerce Customer Lifetime Value
Like that of fine wine, a customer’s value must increase over time. You call that the Customer Lifetime Value ...
8March 2022
Your Guide to Technology in Outsourcing: 5 Tech-Driven Trends Redefining the BPO Industry in 2022
The business process outsourcing (BPO) sector is on the verge of a total digital transformation, from automating simple, routine ...
4March 2022
Here’s Why ‘The Great Resignation’ Is Not Happening in the Philippines
Discussions abound surrounding “The Great Resignation.” The unprecedented phenomenon that had employers digging deep into their pockets ended 2021 ...
