info@superstaff.com

info@superstaff.com

Outsourced Customer Service

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

Stagflation or Not, Smart Firms Are Cutting Costs and Scaling Fast with Outsourcing
Stagflation may be back—and it’s putting pressure on margins and growth strategies. As companies brace for economic stagnation paired with rising costs, traditional playbooks are failing. Layoffs, price hikes, and paused investments aren’t sustainable ...
Balancing the Logistics Tightrope Amid Tariff Hikes: How Nearshoring Helps US Businesses Strengthen Supply Chain Resilience 2025
Supply chain resilience in 2025 is under pressure like never before. U.S. companies are walking a tightrope as tariff hikes and shifting global trade dynamics drive up costs and strain logistics operations. With protectionist ...
Rising Tariffs for the Automotive Industry: Leveraging Strategic Outsourcing for Cost Reduction and Agility
New tariffs are making it more expensive to build cars. From parts and materials to shipping and labor, automotive industry tariffs are raising costs across the board. This puts extra strain on car makers ...

17October 2024

The Ultimate Guide to Different Customer Service Models: Choose the Winning Structure for Your Business

SuperStaff Editorial Board2024-10-17T16:15:12+08:00Outsourced Customer Service, Outsourcing Strategies|

Customer service is the face of your business. Choose the wrong customer service model, and you risk alienating your ...

25September 2024

[Infographic] Secure Your CX Advantage: Roles of the Future That You Should Hire Today

SuperStaff Editorial Board2024-09-25T19:00:23+08:00Customer Experience, Outsourced Customer Service|

In today’s competitive market, having the best product or service just isn’t enough. What really makes you stand out? ...

24September 2024

The Perfect E-Commerce Workflow: From Customer Service, Order Fulfillment, Logistics & Returns Management to Automation

SuperStaff Editorial Board2024-10-08T20:45:32+08:00Outsourced Customer Service, E-commerce Outsourcing, Outsourcing Strategies|

To run a successful online business, you must have a streamlined e-commerce workflow. From the moment your customer places ...

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