info@superstaff.com

info@superstaff.com

Outsourced Customer Service

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

Stagflation or Not, Smart Firms Are Cutting Costs and Scaling Fast with Outsourcing
Stagflation may be back—and it’s putting pressure on margins and growth strategies. As companies brace for economic stagnation paired with rising costs, traditional playbooks are failing. Layoffs, price hikes, and paused investments aren’t sustainable ...
Balancing the Logistics Tightrope Amid Tariff Hikes: How Nearshoring Helps US Businesses Strengthen Supply Chain Resilience 2025
Supply chain resilience in 2025 is under pressure like never before. U.S. companies are walking a tightrope as tariff hikes and shifting global trade dynamics drive up costs and strain logistics operations. With protectionist ...
Rising Tariffs for the Automotive Industry: Leveraging Strategic Outsourcing for Cost Reduction and Agility
New tariffs are making it more expensive to build cars. From parts and materials to shipping and labor, automotive industry tariffs are raising costs across the board. This puts extra strain on car makers ...

25January 2024

Philippines vs. US Call Center Services: Which Customer Service Outsourcing Solution Is Right for Your Business?

SuperStaff Editorial Board2024-07-10T23:18:01+08:00Offshoring, Outsourced Call Center Services, Outsourced Customer Service|

Modern businesses have become increasingly competitive, with many struggling to attract and retain customers. In the same vein, buyers ...

11January 2024

Enhancing Customer Service in Logistics: Navigating Challenges Through Industry Best Practices

Ann Gelli Tolentino2024-04-23T08:12:29+08:00Outsourced Customer Service|

Customer service plays a critical role in your logistics business. As you navigate supply chains and transportation networks, addressing ...

25December 2023

Customer Christmas Wish List That Will Help You Navigate Evolving Consumer Expectations in 2024

SuperStaff Editorial Board2024-07-18T11:57:56+08:00Customer Experience, Outsourced Customer Service|

The most wonderful time of the year is here – it’s both a busy shopping season for consumers and ...

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